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Account Manager

deliveroo.co.uk Logo

DELIVER

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Location:
France , Lyon

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an Account Manager to join our France team. In this role, you’ll be responsible for the success of a strategic portfolio of key accounts, helping us implement the most relevant tools for our partners and users.

Job Responsibility:

  • Manage a portfolio of key restaurants in mature sectors, acting as a Food Tech expert and a trusted partner for your specific zone
  • Optimise the profitability of your portfolio through personalised, long-term support built on rigorous data analysis
  • Analyse performance metrics and take decisive action, providing direct recommendations to the Regional Manager to drive success
  • Suggest and implement bespoke marketing and promotional campaigns tailored to the needs of your restaurant partners
  • Closely monitor field operations to optimise the end-to-end experience for both our partners and our customers

Requirements:

  • Significant experience (typically 2–3+ years) in a similar account management or commercial role, with a proven track record of hitting OKRs
  • Proven ability to lead complex commercial discussions, including contract negotiations and the deployment of new commercial tools
  • A strong understanding of how to identify, interpret, and act on commercial and operational performance data
  • Strong 'on-the-ground' expertise with the ability to maintain high-quality competitive intelligence and travel within your zone (approx. 3 days per week)
  • Mastery of English (written and spoken) to effectively defend viewpoints and collaborate with international teams
What we offer:
  • Paternity and maternity support
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular social events such as sports, breakfasts and occasional aperitifs
  • Headspace membership
  • Subsidised health insurance, with option to add family
  • Discounted access to Gymlib
  • Subsidised Navigo subscriptions for sustainable transport
  • Subsidy if you use a ‘green’ vehicle to commute
  • 25 days annual leave plus complementary rest days per year, which increase with length of time at the company
  • One day of paid leave per year to volunteer with a registered charity
  • Free Deliveroo Plus subscription
  • Monthly restaurant vouchers
  • Team lunches from the best local restaurants
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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