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Coralogix is seeking a Account Manager to join our growing sales team. Account Managers at Coralogix are essential in our effort to meet our customers’ expectations and help them utilize their Observability data. We seek a hard-working, smart, humble professional with proven technical customer-facing experience. The Account Manager is responsible for retaining the customers, ensuring their success, and growing their net dollar retention. They are also responsible for discovering, qualifying, developing, and closing renewals and expansion opportunities.This role will be expected to professionally and accurately prove value propositions through pilots and POCs and negotiate economic and legal terms to close expanded subscription business.The key to success in this role is the ability to evangelize Coralogix’s approach and educate technical teams on the value proposition of our solution.
Job Responsibility:
Work with multiple strategic accounts simultaneously, building relationships and expanding the Coralogix footprint within these organizations
Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives
Drive pipeline velocity activities, including customer references, completing quotes, contract preparation, and execution
Work with our Technical Account Managers, Strategic Account Executives, and Solutions Engineers to plan, prepare, and execute deals in complex and technical sales cycles
Analyze customer business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention
Deliver clear messaging and presentations and communicate the platform's uniqueness and the problems it solves
Manage the business aspects of the entire renewal cycle
Drive customer adoption/usage data, executive relationships, customer health, and other key data and trends, working with Customer Success to proactively address factors that could threaten a renewal
Know the Observability market well
Educate and enable customers to learn about Coralogix's advantages
Requirements:
4+ years experience as an Account Manager in a SaaS company with a focus on cross-selling and account expansion
Sales experience with the ability to assess, plan, and actively achieve maximum revenue and efficiency
Strong communication and presentation skills
Experience selling to SaaS companies
Ability to work in the San Mateo Office 2 days per week
Strong technical background with 2+ years experience as a Technical Account Manager
Avid relationship-builder with proven prospecting skills to penetrate new business units, reach decision-makers, and close businesses
Consistent track record of exceeding quota and driving referenceable business in cloud technologies
Knowledge and experience in Log Analytics/Monitoring/APM
Knowledge and experience in Cloud technologies - AWS/GCP/Azure
Understanding of Monitoring, Log Management, and data analytics
Bachelor’s degree or equivalent
Nice to have:
Strong technical background with 2+ years experience as a Technical Account Manager
Knowledge and experience in Log Analytics/Monitoring/APM
Knowledge and experience in Cloud technologies - AWS/GCP/Azure
Understanding of Monitoring, Log Management, and data analytics
What we offer:
comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits
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