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IWS Water Hygiene is seeking a dynamic, experienced Account Manager to join our successful team, covering the Yorkshire business region. Reporting daily to the Regional Manager, the Account Manager will maintain quality relationships with existing clients, retain current contracts with them and upsell additional business. The Account Manager will also proactively identify, verify and secure new business from new customers.
Job Responsibility:
Maintain quality relationships with existing clients
Retain current contracts and upsell additional business
Proactively identify, verify and secure new business from new customers
Develop and manage customer relationships
Secure new business from new customers
Ensure quality customer service is delivered to existing customers
Meet annual sales targets
Negotiate new and upsell business at the desired profit margins
Help mobilise contracts secured
Work collaboratively and professionally with internal stakeholders to meet customer needs
Produce cost estimates and sales documents to the highest standard
Minimise any outstanding debt on accounts managed
Maintain an accurate and valuable sales pipeline
Requirements:
Previous experience of working in the Water Hygiene and or Water Treatment industry
Experience of managing customer service
Excellent communication skills, written and spoken
The ability to use MS Office applications to a high standard, specifically Excel
The ability to travel anywhere in the UK, including overnight stays if necessary
Have a full driving licence
Proven track record of success in a technical sales role
Experience of Strategic Selling techniques or Key Account Management
What we offer:
Company vehicle or car cash allowance
Company pension
Cycle to work scheme
Highstreet store discounts
Life insurance
Free 24/7 remote GP support
Commission
Personalised training and development plan including Legionella Awareness, IFS Business Operating and CRM System, Online Report Tracker System, IWS Quality Management Systems
Career opportunities including Senior Account Manager, Regional Manager, Sales Director