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This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of account management. If you are enthusiastic about affiliate marketing, this is a great chance to further develop your program management skills and gain valuable experience while working with a wide range of brands on the platform in the US.As an Account Manager, you will take on full management of affiliate programs within the business, providing a wide scope of services to clients. You will act as the main point of contact for assigned accounts, implementing affiliate strategies to continually grow and optimize your portfolio.
Job Responsibility:
Assume ownership and serve as the primary point of contact for all assigned clients, providing training, guidance, and ongoing support in line with each client’s agreed service level
Develop a deep understanding of all assigned accounts to produce, present and deliver program strategies to meet client’s objectives and goals
Familiarize yourself with industry trends and Awin products to inform program management, while keeping your client informed of relevant information
Proactively recruit new affiliates across the portfolio and project manage affiliate migrations in collaboration with clients and publisher teams
Build a working relationship with top 50 affiliates on the platform
Work independently to produce all necessary account management documentation and deliver reports on assigned programs
Monitor daily affiliate performance to ensure network compliance
Regularly leverage & utilize advanced platforms, (i.e. Tableau, SimilarWeb, etc) to produce insightful reports and analyses for assigned clients and in support of wider network activities
Take a proactive approach in solving issues with assigned clients, escalating issues and sharing updates to the appropriate team level when necessary
Communicate effectively and professionally with clients, publishers, vendors and internal teams via email, phone and face-to-face
Attend appropriate client and networking events to enhance client and publisher relationship development
Provide support to all team members when necessary and be a reference point of knowledge and expertise for more junior members of the team
Requirements:
Minimum 2+ years’ account management experience in an affiliate marketing or related role
High level of knowledge of the affiliate marketing industry, including commission models, tracking solutions and various affiliate types
Excellent written and verbal communication skills
Solid time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment
Fast learner with strong team orientation and a positive, can-do attitude
Accepts and seeks out ownership and accountability of work
Proficiency with MS Office suite, specifically Excel, PowerBI, Tableau and willingness to learn new technology systems
What we offer:
Dynamic, social and inclusive culture
Virtual ‘Life @ Awin’ hub brings colleagues from across the globe together for various social activities
Supports both your professional and personal development