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Account Manager

markeys.com Logo

Markey's

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Location:
United States , Indianapolis

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Markey’s is seeking an Account Manager to join our team based at our Indianapolis Headquarters. The Account Manager is responsible for providing audiovisual consultation services to established and potential customers over the phone, online, and in person at Markey’s Headquarters Office. Primary focus will be on customer account management and development for medium to large-sized events and projects. Position may include occasional travel as needed.

Job Responsibility:

  • Discuss with customer their audiovisual needs and the purpose of the event
  • Provide consultation and suggestions on the best possible applications of audiovisual equipment
  • Prepare quotes, track equipment and prepare/submit billing
  • Confer with other Consultants, Project Managers and Technicians
  • Arrange and actively participate in planning meetings and site inspections for select events
  • Provide technicians with detailed information regarding location logistics, equipment, staging, and customer contact information
  • Coordinate logistics for select events
  • Act as a single point of reference for clients throughout planning process
  • Collaborate with Markey’s staff on event production
  • Provide phone support for basic technical questions/problems
  • Travel, as needed and requested, to support select off site events
  • Provide effective and prompt responses to all customer inquiries
  • Confer with Event Technicians to ensure that clients’ expectations are fulfilled
  • Prepare, review and submit invoices after the event’s completion
  • Work with Managing Director of Accounts and General Manager to resolve any customer concerns or billing discrepancies
  • Fulfill other duties as assigned

Requirements:

  • Ability to document sales goals, event surveys, and revenue forecasts
  • Must have excellent customer service and verbal/written communication skills
  • Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive
  • Ability to learn R2 program
  • Ability to maintain a professional appearance and attitude at all times
  • Must possess excellent time management and multitasking skills
  • Must possess a high level of detail in all work
  • Ability to work a flexible schedule as dictated by business needs
What we offer:
  • Competitive salary
  • Training and career development
  • Opportunities for advancement
  • A wide range of experienced staff to work with and learn from
  • Excellent, comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)
  • Employee Stock Ownership Plan (ESOP)

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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