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Account Manager

paribu.com Logo

Paribu

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Location:
Türkiye , İstanbul

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Paribu, you will play a critical role in managing and growing our enterprise client portfolio within a SaaS and digital asset custody ecosystem.

Job Responsibility:

  • Own and manage relationships with enterprise clients, particularly within banking and financial services
  • Ensure seamless client onboarding, reducing time-to-live by building scalable onboarding kits and standardized operational procedures
  • Act as the primary point of contact between clients and internal teams, managing all post-go-live communication
  • Drive client adoption and engagement, ensuring active and effective use of our products and services
  • Develop and execute retention strategies to maximize customer loyalty and minimize churn risk
  • Conduct regular business reviews to demonstrate product value, performance, and impact
  • Collaborate closely with Finance and Legal teams to support commercial structuring, contract negotiations, and compliant client engagements
  • Identify and drive upsell and cross-sell opportunities to expand account value and grow revenue
  • Analyze and optimize manual processes to create scalable, efficient client management workflows

Requirements:

  • 7+ years of experience in enterprise account management or client success, preferably within SaaS, FinTech, or financial services
  • Proven experience managing banking or financial institution clients, including post-implementation relationship ownership
  • Experience leveraging AI-driven analytics and insights to inform account strategies and optimize client engagement
  • Strong track record in driving client onboarding, product adoption, and lifecycle management
  • Ability to identify and execute upsell and cross-sell opportunities, while proactively developing new business within existing accounts and client networks to drive sustained revenue growth
  • Strong strategic thinking with the ability to translate client needs into scalable business solutions
  • Solid understanding of SaaS platforms, APIs, and digital asset custody solutions is a strong advantage
  • Experience in analyzing and optimizing manual processes to build scalable and efficient workflows
  • Excellent communication and stakeholder management skills, with the ability to engage senior decision-makers
  • Hands-on experience with CRM tools such as Salesforce or HubSpot
  • Strong analytical skills with advanced proficiency in Excel
  • Experience in contract management and commercial negotiations
  • Fluent English is a must
What we offer:
  • Meal allowance – Generous support with a flexible meal card
  • Private health insurance – Comprehensive coverage for employees, including spouse and children
  • Commuting support – Financial support for commuting based on your office route
  • S.O.S. leave (10 days) – Additional leave days up to 10 days per year for urgent and unexpected matters, apart from annual leave
  • Birthday leave – One extra day off during your birthday month
  • Language learning support – Resources to enhance English communication skills
  • Personal development support – Budget for exploring hobbies, attending professional courses, and personal growth
  • Well-being & health platform – Access to digital health and wellness services, including mental health support, and well-being resources
  • Relocation allowance – Financial support for relocation within a 15-km radius of the Paribu’s office
  • Top-tier work equipment – High-performance devices and all the essential tools you need to do your best work
  • Cultural events – Enjoy concerts, theater, cinema, and sports tickets through company-sponsored raffles

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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