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Account Manager

Spain, Madrid · Job Posted February 16, 2026
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Job Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Account Manager to join our sales team.

Job Responsibility

  • Define a detailed Account Plan outlining Sabio’s current and future potential within the account and to effectively communicate this internally
  • Responsible for the development of the whole sales engagement process from the initial need creation to the negotiation of potentially complex high-risk contracts
  • Lead the whole process with very limited managerial support
  • Drive new business initiatives
  • Develop and maintain relationships with key account stakeholders
  • Understand business drivers to effectively position and promote Sabio solutions
  • Collaborate with the presales and consultancy team to develop business cases based on ROI or customer service improvements

Requirements

  • Extensive industry experience selling solutions into businesses in Spain with demonstrable relationship business skills
  • Has a complete understanding of business, financials, products/services, the market and the needs/challenges of assigned accounts
  • Must have experience in selling Cloud, Contact Centre, AI and data solutions
  • Proven, demonstrable over-performance in a similar senior sales role through effective account development and planning capability
  • Solid experience in proposal writing/presentation generation
  • Ability to present and facilitate at C-level
  • Excellent spoken and excellent written in both Spanish and English
  • Strong interpersonal skills in building and maintaining collaborative relationships with cross functional teams
  • Strong team player, able to influence and lead a multi-disciplined bid or technology team
  • Experience in managing committed deals and forecasting to a high degree of quality and accuracy
  • A determined “can-do” approach

What we offer

  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private healthcare

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