Account Manager

• Responsible for ensuring 100% customer satisfaction
• Be the primary point of contact and build new long-term relationships with customers
• Maintain good business relations with existing contract customers
• Achieve new, add, and renew annual sales quota to the desired gross margin requirements
• Assist with developing brochures, social media, and other marketing items
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Oversee customer account management, including negotiating contracts, and agreements to maximize profits
• Keep accurate records pertaining to inventory and account notes
• Conduct inside sales by contacting potential and existing customers via phone and e-mail
• Satisfy customers’ needs and requests by responding to all inquiries in a timely manner
• Feeding back all suggestions for improvement and market research to management
• Be a positive representative of the company and its brand in the marketplace
• Conduct all sales activities with the highest degree of professionalism and integrity
• Obtain a working knowledge of core products and services
• Maintain professional appearance

• 3-5 years of Outside Sales experience (preferred but not required)
• Valid State Driver's License
• must meet insurability standards
• Knowledge in the transportation industry, a plus
• Proven account management or other relevant experience
• Experience in delivering client-focused solutions based on customer’s needs
• Excellent word processing and spreadsheet skills
• Comfort with working under pressure in a fast-paced environment
• Understanding of consumer behaviors and industry trends

Knowledge in the transportation industry, a plus

• Comprehensive health, dental, and vision insurance
• Safe Harbor Retirement savings plan with company match
• Paid time off and holidays
• Ongoing training and professional development opportunities
• Opportunity to work with a leading company in the commercial tire industry
• 401(k)