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Upstream Rehabilitation is looking for an Account Manager to join our Louisville, KY team! Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as an Account Manager, where your work directly impacts patient access to life-changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region. We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions. If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!
Job Responsibility:
Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners
Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges
Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes
Builds effective relationships with customers and community leaders in assigned region
Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers
Effectively presents our company information, service array, and outcomes data to existing and potential partners
Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide
Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested
Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology
Other duties as assigned
Requirements:
Bachelor’s degree or equivalent work experience in the sales field
2+ years of sales and marketing experience to physicians, medical offices, employers, or related field
Excellent verbal and written communication skills
Ability to manage multiple conflicting priorities
Experience working in an environment with multiple objectives
Confident and persuasive in guiding the sales process
Connects well with customer prospects
High ability to sell intangibles such as ideas and concepts
Flexible, adaptive, engaging and enthusiastic
Self-starter and independent requiring limited supervision
Resourceful, inventive, thorough and diligent
Competitive and Determined to win
Build business relationships with customers and community leaders
Nice to have:
Medical/Healthcare Sales Experience is a positive
What we offer:
Monthly auto stipend or company vehicle
401K plan, available to all employees, matching contribution on discretionary basis
3 healthcare options: medical, dental, and vision insurance
Paid Holidays and 3 weeks paid time off
Flex Spending and Dependent Care Flex Spending accounts
Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
Annual paid Charity Day to give back to a cause meaningful to you
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