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The Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management. They will be a master of communication and adaptability, ensuring deliverables across AV and Digital are always met and expectations with key stakeholders managed. They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account. They would ideally have experience or an understanding of creative expansion.
Job Responsibility:
Responsible for administration of the account
Completing projects to a specific schedule and within an agreed budget
Liaising with client’s brand teams to ensure smooth delivery of market-specific materials
Acting as an Account brand/QC guardian
Keeping the direct manager updated on status of projects
Highlighting and escalating quality control issues to direct manager
Working closely with internal stakeholders e.g. Broadcast & Digital
Collating any information needed for input to client reports and presentations
Liaising with the creative agencies to obtain master artwork files and report any delays to direct manager
Providing any additional administrative support to team as required
Liaising with creative agencies, suppliers to obtain schedules, technical specifications and copy dates and report any issue to the direct manager
The day-to-day management of clients’ marketing and advertising campaigns
Regular communication and liaison with clients at a senior level
Generating accurate reports and status notifications
Using your knowledge and skills to push clients, the team and the agency in the most productive direction
Requirements:
Experience of working in a TV production role is essential
Demonstrable experience in managing video global production projects
Resilience and ability to work under pressure
Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges