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As an Account Manager in our Customer Success Team, you’ll manage up to 200 property owners, helping them maximise their revenue and enjoy a seamless experience with Sykes. From driving sales and uncovering opportunities to offering expert support, you’ll be their go-to contact and a key part of their success.
Job Responsibility
Manage and grow relationships with up to 200 property owners
Spot opportunities to upsell and cross-sell services
Act as the main point of contact, resolving issues quickly and professionally
Track account performance and provide insights for growth
Work closely with sales, marketing, and operations to deliver results
Requirements
Proven experience in account management, sales, or customer service
Strong relationship-building and communication skills
Demonstrated success in meeting or exceeding sales targets
A proactive, organised, and target-driven approach
Proficiency in CRM software and Microsoft Office Suite
What we offer
Annual bonus scheme linked to company performance
33 days holiday (including bank hols) + extra days with long service
Option to purchase extra holiday days
A day off for your birthday
2 volunteering days per year
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages