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We're looking for a doer, relationship-builder, and growth-driver to join our Regions team. As an Account Manager, you'll be the go-to person for our top-tier restaurant partners, making sure they thrive and win with us. Also, responsibility and ownership of several cities in your Area, define and pursue long-term strategy for the cities in terms of Growth, Promotions, Advertising and Operations. Establish and maintain a very close relationship with Top Partners in the city, guide them through the growth journey, be informed, get involved and make things happen with a doer attitude!
Job Responsibility
Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo's revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Requirements
At least 2 years of experience in high-performance and fast-paced environments (startup, investment banking, top consulting firms or top tech companies)
Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus
Computer literate
good knowledge of Google Docs and MS Office and Excel
Native Spanish and English skills
Strong Commercial skills and customer obsession
Good communication and interpersonal skills
Project management
A data-driven mentality
What we offer
An enticing equity plan that lets you own a piece of the action
Top-notch private health insurance to keep you at your peak
Monthly Glovo credit to satisfy your cravings
Discounts on transportation, food, and even kindergarten expenses
Discounted gym memberships to keep you energized
Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
Enhanced parental leave, and office-based nursery
Online therapy and wellbeing benefits to ensure your mental well-being