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Manage relationships with innovative international merchants, covering multiple industries and channels. Work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. Become an expert in the global payments landscape and level up your skills through our AM Academy. Deliver an outstanding customer experience, find new opportunities, and drive mutual success for Adyen and our customers.
Job Responsibility:
Collaboration: Work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants
Relationship management: Build trust with our merchants, to minimize churn and develop strong partnerships with your contacts
Commercial acumen: Proactively spot opportunity and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets
Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
Feedback: Serve as a feedback loop for your customers internally, and leverage your network to help improve our product and merchant experience
Requirements:
3-4 years of experience in a client-facing/commercial role, selling complex enterprise software, technical infrastructure or financial services (specifically payments)
Full professional written and verbal proficiency in French and English
Based in Paris office
Hybrid workplace
Some domestic and international travel is required