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Our Account Managers are instrumental in delivering an excellent customer experience and helping our customers realise the full benefits of Safetykleen’s products and services. You’ll manage and grow a portfolio of approximately 70 live accounts across Cardiff and surrounding areas. You’ll be at the forefront of driving growth, improving customer productivity and supporting their sustainability goals, while ensuring they always receive a high standard of service and proactive strategic account management. This is a field-based role with travel aligned to customer needs.
Job Responsibility:
Strategic account management – supporting customers so their needs are anticipated, service is consistent, retention is strong and partnerships are long term
Growing revenue and value - building and executing account strategies that grow profitable revenue, drive upsell and cross-sell, and position Safetykleen as their partner of choice
Building senior stakeholder relationships - developing trusted relationships with the teams using our solutions daily and director level and senior decision makers, presenting tailored, value-led solutions and securing long-term contracts and extensions
Owning results - consistently aiming to meet and exceed sales targets, using account performance data and insight to refine your approach and unlock new growth opportunities
Requirements:
A valid UK driving licence is essential for this field-based role
You're ambitious, goal-driven and motivated to exceed targets, not just meet them
Customer success is your priority, you naturally look for the best solutions and understand that when your customers grow, so do you
You're a confident communicator and active listener who builds trust quickly, and you're comfortable negotiating and influencing to achieve positive outcomes for everyone involved
Highly organised and efficient, you manage your time and priorities effectively across multiple accounts
You bring resilience and tenacity to your work, staying positive and self-assured under pressure and bouncing back quickly from setbacks
What we offer:
£32,000 - £35,000 base salary
1st year OTE £60k (uncapped)
2nd year £80k - £100K
£5,200 per year car allowance or company car
25 days holiday + 8 Bank Holidays
5% contributory pension and life assurance (3x salary)
Private healthcare from day one
Enhanced maternity, paternity and sick pay
24/7 Employee Assistance Programme with confidential support
Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
Cycle to Work scheme
Employee recognition and referral rewards scheme
Training and development opportunities to support your career progression