Account Manager

• Manage customer accounts and coordinate all activities relative to these accounts
• Ensure Customer Satisfaction with ASML products and services
• Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability
• Develop and maintain customer relationship to support ASML’s position as the continued vendor of choice
• Understand the customers –business, -processes and –key issues
• Ensure that ASML’s capabilities are consistent with customer requirements and understood by both parties
• Cultivate potential new customers and markets for ASML products
• Work with Customer Support to contribute to integrated Customer Account Management
• Chair and drive ASML Account Team activities
• Coordinate and guide activities of all ASML departments as they relate to applicable accounts
• Contribute to the development and execution of long term and short term sales strategies
• Routines sales forecast to ASML management
• Gather and communicate customer and market Timely report to ASML management and Marketing, to facilitate management decision making on pricing, marketing, etc
• Negotiate contracts with customers within ASML guidelines
• Manage order closure
• Ensure all quotations orders and all other customer communication to be handled promptly and accurate
• Manage quotation- and sales order- processes for the applicable accounts
• Monitor administration and follow up
• Ensure proper communication on progress, Accounts, customer satisfaction etc

• Bachelor degree in an engineering field, or equivalent business experience
• Ability to conduct the operations of ASML departments to ensure integrated Account Management
• Strong oral and written communication skills and the ability to present concepts and influence others
• Ability to analyze and draw conclusions from data or report information
• Logical thinking
• Clearly define issue, create methodologies to solve, engage all resources and solve the problem
• Fluent in Japanese & English, both oral and written. TOEIC 800 and above
• At least 5 years of sales experience in selling own company's products to Japanese customers

Sales experience in the semiconductor industry is preferred