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Independent account management, manage the market to cash cycle, either for a small client or for a specific product. OR Contribute to sales at bigger customers / strategic sales. Operates within practices and procedures, but may deviate as long as the end results meet standards of acceptability.
Job Responsibility:
Customer Relationship
Customer Stakeholder Management
Independent client stakeholder management
Manage customer accounts for new system business and/or installed base & service business (IB&S)
Support customer intimacy at relevant levels
Internal Stakeholder Management
Interaction with peers within ASML
Customer Specific Business Strategy
Supports the development of customer-specific business strategy and specific account plan
Agreement/Contract Negotiation & Implementation
Supports the negotiations on customer agreements
Business Plan and Operation Plan Implementation
Supports New Systems business planning
Supports IB&S business planning
Represent Voice of Customers
Represents voice of the customer to the Customer Team
Revenue and Contribution Margins, Demand and Timeline Planning
Supports Revenue and contribution margin
Supports Demand and timeline planning
Requirements:
Master degree in technical subject with thorough experience or equivalent working and thinking level
Optional Business Administration or commercial education
Bachelor with broad and deep experience
Experienced in customer account management, preferably in the semiconductor / high tech industry