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Robert Half Logo Robert Half · Sales

Account Manager

United States, Iselin · Job Posted June 28, 2026
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Job Description

We are looking for an Account Manager to support a portfolio of business clients in a hybrid work environment. This Long-term Contract opportunity is ideal for someone who can balance client relationship management with strong attention to reporting accuracy, service coordination, and regulatory support. The role focuses on helping clients meet environmental and compliance-related obligations while ensuring a high standard of service and clear communication across internal teams. Candidates who are comfortable working with operational data, managing multiple accounts, and building trust with stakeholders will be well suited for this position.

Job Responsibility

  • Oversee a broad set of client accounts, guiding contract activity, invoicing coordination, and ongoing service execution to promote client retention and satisfaction
  • Partner with cross-functional teams including sales, operations, compliance, and business development to align deliverables with customer expectations and organizational objectives
  • Build a working understanding of each client's industry landscape, including environmental requirements and extended producer responsibility obligations, to provide informed account support
  • Coordinate the collection, validation, and submission of client-related data to support reporting, payment processing, and compliance commitments
  • Examine client reporting practices and data workflows to identify gaps, improve accuracy, and support audit readiness
  • Maintain consistent communication with customers, addressing questions, resolving issues, and strengthening long-term business relationships
  • Deliver onboarding, guidance, and ongoing support that helps clients understand service requirements and meet compliance expectations
  • Respond promptly to service concerns, anticipate account needs, and escalate urgent matters when needed to preserve a strong customer experience
  • Recommend process improvements and identify opportunities to broaden services in ways that create additional value for clients

Requirements

  • Bachelor's degree in Business, Marketing, Sustainability, or a related field
  • At least 3+ years of experience in account management within a client-facing business environment
  • Prior exposure to sustainability, environmental compliance, extended producer responsibility, or a related sector is preferred
  • Experience working with operational or client data, including reporting, tracking, or audit support
  • Strong skills in Microsoft Office, especially Excel, PowerPoint, and SharePoint
  • Excellent written and verbal communication abilities, including the ability to create effective presentations
  • Demonstrated success managing client relationships in a service-based, consulting, or data-driven business setting
  • Ability to work effectively in a hybrid schedule with on-site presence in Iselin, New Jersey 2–3 days per week

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
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