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Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
Job Responsibility:
Driving growth and deepening relationships across a portfolio of strategic platform partners in North America
Own partner relationships end-to-end within Wise Platform — focusing on retention, expansion, and long-term value creation
Identifying and executing upsell and cross-sell opportunities
Managing commercial discussions
Collaborating with internal teams (including Partner Risk) to ensure sustainable growth
Work with the Wise Platform team to build, close, and deliver a strong pipeline of opportunities within your existing accounts
Develop comprehensive account plans for key platform partners
Establish strong relationships with your platform partners by understanding their strategic objectives and decision-making process
Lead QBRs and become the subject matter expert for your partners
Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other
Utilize data to pinpoint opportunities and to inform data-driven dialogue with your partners
Provide consistent and concise internal updates on partner performance and engagements
Collaborate closely with other Wise teams to develop and enhance Wise product capabilities
Requirements:
At least 3 years of experience in Account Management, Customer Success, or Enterprise Sales within fintech, SaaS, or financial services
Strong understanding of the North American banking and fintech landscape, particularly in cross-border payments
Proven track record of growing accounts and driving measurable revenue impact
Comfortable working toward and exceeding revenue targets and KPIs
Skilled at building and maintaining relationships with stakeholders at all levels, including C-suite
Hands-on and proactive — comfortable leading partner conversations, navigating challenges, and driving outcomes
Detail-oriented, with the ability to deeply understand deals and identify where to invest for maximum impact
Able to balance commercial, technical, and operational discussions — from solutioning integrations to negotiating terms