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Wilson Sonsini is currently looking for an experienced Account Manager to join the Finance team. This position will be responsible for managing client account portfolios and will interface extensively with firm clients, partners and finance management.
Job Responsibility:
Build and maintain strong relationships with partners, acting as their primary point of contact for billing and finance-related matters
Manage the inventory of a portfolio of high-value clients, ensuring compliance with the financial policies of the firm and processes of the finance department
Understand billing structures, commercial terms, fee arrangements, client requirements, and law firm economics to advise and support assigned partners
Oversee accurate and timely billing, track receivables, and proactively resolve any issues related to prompt payment
Use dashboards and reporting tools to analyze client inventory and financial performance, and to identify trends and develop recommendations to improve outcomes
Anticipate and address client concerns or disputes, demonstrating resourcefulness and professionalism in resolving challenges
Exhibit excellent written and verbal communication to articulate complex financial concepts in a clear and professional manner
Demonstrate a commitment to client satisfaction and proactive approach to enhancing client experience
Handle completing priorities in a fast-paced environment with professionalism and composure
Requirements:
Bachelor's degree required
Minimum of 4 years of experience in high volume/dollar, automated, law firm finance role, including billing and collections
Knowledge and understanding of financial policies and procedures and use of both accounting and collections software systems
Ability to perform complex financial analysis
Ability to interact with all levels of personnel and interact and function as part of a team
Ability to meet strict deadlines and handle multiple competing priorities simultaneously
Strong problem-solving abilities
Strong analytical and negotiations skills
Excellent verbal and written communication skills
Must be client service focused
Experience with Aderant or other legal finance software required
Proficient in Excel and Word
What we offer:
Highly competitive salary and benefits package
Discretionary year-end merit bonus based on performance