Account Manager

• Manages all client communications and relationships with brand partners in an organized and effective manner
• Works and collaborates with internal team
• Owns client’s marketing and media plans
• Uses tracking and analytics to look for opportunities to increase advertising performance
• Executes projects to be high quality, on-time, and cost-effective/on-budget
• Understands the client’s business and industry
• continuously studies the client’s industry for insights into consumer and online behavior
• Develops unique strategies and builds on existing strategies
• Effectively manages client expectations and proactively seeks out solutions to possible concerns
• Occasional travel to client location(s)
• Flexible with changing deadlines and priorities
• Keeps track of all open jobs and their status. Review with the client at a cadence that makes the most sense for each account (i.e., weekly, bi-weekly)

• 3+ years of client-facing account management experience in a full-service agency setting
• Background in B2B or conversion-driven industry is strongly preferred
• Strategic thinker and result-driven problem solver
• Budget and billing management experience
• Paid media experience with an understanding of performance metrics
• Experience recommending and coordinating paid media campaigns along with an understanding of and ability to present performance metrics
• Highly organized and account detail-oriented
• strong project management experience
• Strong relationship management skills
• Ability to drive client goals by collaborating well with internal teams
• Understanding of tracking, analytics, and reporting
• Deadline and detail-oriented on constantly changing digital advertising as well as other large and complex projects such as websites and videos
• Superior communication and presentation skills including the ability to build effective presentations and have hard conversations
• Coordination between the media team, accounting team, and the client as needed for monthly billing purposes
• Knowledge of trucking industry is a plus

Knowledge of trucking industry is a plus

• Optional hybrid work environment for locals in our beautifully renovated downtown office (with paid parking) OR remote work environment for non-locals
• 100% employer paid health, dental, and vision insurance for employee AND 2 family members
• 401k with company match
• PTO, sick days, and paid holidays
• Wellness stipend
• Professional development opportunities
• Company-wide social events like the annual Boat Day, team specific retreats, and more
• Summer Fridays