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Hopper Logo Hopper · -

Account Manager

Canada, Toronto 180000.00 - 220000.00 CAD / Year · Job Posted February 21, 2026
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Job Description

Hopper is looking for an Advertising Account Manager to serve as the quarterback for advertiser partnerships. This role is focused on campaign execution, performance optimization, upselling, and delivering compelling insights that drive long-term advertiser success. Working closely with Advertising Account Executives, Product, and Analytics, you’ll ensure campaigns are launched flawlessly, perform strongly, and continuously evolve to meet advertiser goals. This is an ideal role for someone who enjoys managing details, telling data-driven stories, and growing accounts through trust and results.

Job Responsibility

  • Act as the primary day-to-day point of contact and build strong, trusted relationships with advertisers
  • Manage end-to-end campaign execution, including onboarding, setup, optimization, and reporting
  • Monitor performance and proactively recommend optimizations to improve outcomes
  • Deliver clear, compelling insights and post-campaign reporting tied to advertiser KPIs
  • Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals
  • Partner with Account Executives to support renewals, expansions, and strategic planning
  • Coordinate cross-functionally with Analytics, Product, and Ad Operations to ensure campaign success

Requirements

  • 3-5+ years of experience in digital advertising, account management, client success, or media operations
  • Strong understanding of digital performance metrics and campaign optimization
  • Experience managing multiple advertiser accounts and priorities simultaneously
  • Comfortable working with data and turning insights into clear client recommendations
  • Strong communication, organization, and project management skills
  • Collaborative mindset and ability to thrive in a fast-paced, evolving environment

Nice to have

  • Familiarity with commerce-driven media platforms
  • Experience working with agencies or supporting enterprise advertisers
  • Familiarity with CRM systems and campaign management tools

What we offer

  • Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages
  • Hopper covers 100% of the premiums for group insurance plan
  • Hopper offers life, short term and long term disability coverage
  • HSA that covers eligible medical and dental expenses
  • All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere
  • All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay
  • Please ask us about our very generous parental leave, much above industry standards
  • Unlimited PTO
  • Carrot Cash travel stipend
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
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