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Adyen Logo Adyen · Sales

Account Manager

Australia, Sydney · Job Posted March 19, 2026
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Job Description

You’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. You’ll get excited by working on a wide portfolio of mid-sized, fast-growth merchants across a variety of verticals. Through a pooled Account Management approach, you’ll work alongside a group of talented and driven Account Managers. Together, you’ll focus on efficiency and proactivity whilst developing customer relationships and driving commercial growth for your accounts.

Job Responsibility

  • Collaboration: As an Account Manager, you will work closely with other Account Managers
  • collaborating on many different accounts across a wide range of industries.
  • Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.
  • Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
  • Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
  • Technical Affinity: Analytical and data-driven thinker who feels comfortable with spreadsheet analysis and technical discussions about the nuances of payments.
  • Feedback: Serve as a feedback loop for your customers internally.

Requirements

  • 1-3 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
  • bonus if in complex enterprise software, technical infrastructure or financial services
  • Some domestic and international travel is required.

Nice to have

Experience in complex enterprise software, technical infrastructure or financial services.

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