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Account Manager

United Kingdom, Warrington · Job Posted March 04, 2026
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Job Description

The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers. Territory covering Central London teaching hospitals and specialist centres, including a private clinic network, extending into North and South London NHS trusts. This territory carries potential for significant growth.

Job Responsibility

  • Designs and executes an account plan to build new and grow existing business
  • Creates and maximises customer value and loyalty, resulting in long-term relationships
  • Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction
  • Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions
  • Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process
  • Works according to the Challenger Sales methodology
  • Launches new products and solutions to customers
  • Takes active involvement in the complaint process for his/her own customers
  • Provides sales forecasts and updates them regularly
  • Maintains and uses CRM data to improve own performance
  • Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions
  • Organises symposia, conferences and regional exhibitions to promote products (both online and offline)

Requirements

  • Successfully completed higher education or relevant work experience in business and/or healthcare
  • Healthcare industry experience and knowledge of hospital decision-making processes are advantageous
  • Minimum 2 years of experience in sales
  • Able to quickly build relationships with key people internally and externally
  • Strong drive for results
  • Well-organised and structured
  • Ability to achieve results in a fast-paced, changing, highly demanding environment
  • Solid analytical skills
  • Strong communication and influencing skills
  • Fluent in English

What we offer

  • Bonus scheme
  • Income protection insurance (after 6 months)
  • Life Insurance (after 6 months)
  • Access to help@hand total well-being app (including EAP and access to Benefithub discounts and savings)
  • Access to YuLife – a wellbeing app that rewards you for daily healthy activities
  • Pension (3% employer, 5% employee contribution)
  • Employee referral scheme
  • Bespoke training and development opportunities
  • Opportunity to buy health cash plans
  • Cycle to work scheme
  • Regular employee appreciation events
  • 25 days holiday plus the usual bank holidays

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