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IWS Water Hygiene is seeking a dynamic, experienced Account Manager to join our successful team, covering the North East business region. Reporting daily to the Regional Manager, the Account Manager will maintain quality relationships with existing clients, retain current contracts with them and upsell additional business. The Account Manager will also proactively identify, verify and secure new business from new customers.
Job Responsibility:
Be responsible for developing and managing customer relationships, including securing new business from new customers, ensuring quality customer service is delivered to existing customers and annual sales targets are met
Negotiate new and upsell business at the desired profit margins
Help mobilise contracts secured
Work collaboratively and professionally with internal stakeholders to meet customer needs
Produce cost estimates and sales documents to the highest standard
Minimise any outstanding debt on accounts managed
Maintain an accurate and valuable sales pipeline
Requirements:
Previous experience of working in the Water Hygiene and or Water Treatment industry
Experience of managing customer service
Excellent communication skills, written and spoken
The ability to use MS Office applications to a high standard, specifically Excel
The ability to travel anywhere in the UK, including overnight stays if necessary
Have a full driving licence
Proven track record of success in a technical sales role
Experience of Strategic Selling techniques or Key Account Management