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Account Manager

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Parking Network B.V.

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Location:
Netherlands , Harmelen

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As Account Manager, you will own and grow a portfolio of existing customers. Your focus is retention, expansion and client satisfaction. You will deepen relationships with system integrators and solution partners, ensure they get maximum value from our products, identify upsell and cross-sell opportunities and coordinate with internal resources to deliver on commitments. You will be seen by customers as a trusted advisor who understands their technical and commercial goals and helps them achieve measurable outcomes. You will visit clients and partners in your assigned territories and represent ARVOO at relevant (international) events.

Job Responsibility:

  • Build account plans (covering a range of account types and sizes) that drive retention, expansion and customer advocacy
  • Lead regular business reviews, track performance against agreed actions, and turn insights into clear next steps
  • Proactively identify upsell and cross-sell opportunities across the ARVOO portfolio which bring additional operational / commercial value
  • Oversee renewals and ongoing commercial terms, ensuring timely forecasting and accurate CRM hygiene
  • Keep customers informed on relevant new products, features and services
  • Act as a voice of the customer within ARVOO, helping to shape our roadmap priorities with relevant evidence and data
  • Manage issues with urgency driving resolution and communicating clearly on status
  • Represent ARVOO at client and partner meetings as well as trade fairs

Requirements:

  • Based in The Netherlands
  • Driven, self-starter with genuine passion for building strong, lasting customer relationships
  • Hungry to get thoroughly under the skin of complex software and hardware solutions
  • Excellent technical credibility with an infectious passion for advanced technology and the benefits it brings
  • Can build and execute clear account plans with measurable targets
  • Highly organised, thorough and dependable
  • Engaging, personable and highly empathic in customer interaction
  • Thrives in an entrepreneurial environment and is comfortable covering a wide range of tasks to achieve objectives
  • Preferably, at least a bachelor’s-degree level education in a technical or commercial field
  • Ideally, two or more years of relevant experience in account management or customer success in an international B2B and/or B2G setting
  • Highly proficient in Dutch and English (spoken and written)
  • Comfortable with national and international travel where needed to support account and partner needs
  • Experienced with Microsoft Office and common business software, including CRM
  • Holds a valid driving licence

Nice to have:

  • Proficiency in French and/or German is an advantage
  • Experience with tender processes and managing complex contracts is a plus
What we offer:
  • A fixed-term contract for 40 hours per week, with the prospect of a permanent contract
  • A competitive salary, commensurate with your experience and education
  • A company car, telephone and laptop
  • 8% holiday pay and 25 holiday days per year (based on 40 hours)
  • Super nice colleagues who are always up for a cup of coffee or a game of table football at lunch time

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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