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At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. We drive sales of ClassPass inventory, but that’s not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. As an Account Manager, you help our studios succeed. You will work directly with business owners and managers in our emerging markets and networks to make sure these partners see incredible value in their relationship with ClassPass.
Job Responsibility:
Be an expert on all verticals and offerings in your ClassPass markets
Build strong, long-term relationships with partners by helping them grow their business
Engage with key partners during a monthly check-in via phone or in-person meetings
Monitor and identify pockets of opportunity of supply health across your book of business with a heavy focus on inventory management
Drive adoption of new ClassPass products among your partners
Retain our partners by providing best-in-class support & relationship management
Develop in-depth performance reports to share with studio partners
Requirements:
Bachelor degree
Must have 4+ years of experience in account management, business development, sales, or similar role
Proven track record of successful sales experience
A solution-selling mindset with a passion for post-sale client relationships, negotiations, and support
A detail-oriented approach to executing tasks and an ability to manage multiple projects at once
A team player and comfortable with an ever-changing startup environment
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