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We are looking for an Account Manager to support business clients through a long-term contract opportunity based in Troy, Michigan. This position is ideal for someone early in their career who enjoys working with account data, responding to inbound business needs, and helping drive revenue through inside sales support. The role focuses on building dependable client relationships while using digital marketing knowledge and CRM tools to identify opportunities and strengthen account performance.
Job Responsibility
Manage a portfolio of business accounts by maintaining consistent communication and supporting day-to-day account needs
Respond to inbound inquiries from B2B clients, clarify objectives, and recommend appropriate solutions aligned with their goals
Review account activity and performance data to identify trends, opportunities, and areas that need attention
Support inside sales efforts by uncovering growth opportunities, helping expand existing accounts, and contributing to revenue targets
Build strong working relationships with clients through reliable follow-up, thoughtful problem-solving, and accurate coordination
Use CRM systems to document interactions, track account updates, and maintain organized client records
Apply knowledge of digital advertising tools, on-page SEO concepts, and related marketing resources when discussing account strategy
Collaborate with internal teams to ensure client requests, campaign needs, and account priorities are handled effectively
Requirements
0-2 years of experience in account management, inside sales, customer support, or a related business-facing role
Familiarity with B2B sales environments and the ability to support clients through inbound communication channels
Understanding of account management fundamentals and how to maintain strong, detail-oriented client relationships
Exposure to digital advertising, on-page SEO, or related online marketing concepts
Experience using a CRM platform to manage account details, activity tracking, and follow-up tasks
Strong analytical mindset with the ability to work with numbers, interpret data, and recognize performance patterns
Clear written and verbal communication skills with a detail-oriented, service-oriented approach
What we offer
medical, vision, dental, life and disability insurance