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Account Manager

https://www.randstad.com Logo

Randstad

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Location:
Canada , Toronto

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Category:
Sales

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Contract Type:
Not provided

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Salary:

55000.00 - 105000.00 CAD / Year
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Job Description:

Randstad, the world's leading partner for talent, is investing in our Professional Talent Solutions division. The Account Manager is responsible for relationship building with current contacts, identifying and building relationships with new contacts, generating new business, selling our services, growing the account(s), and driving results. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed!

Job Responsibility:

  • Identify client prospects in need of temporary and/or direct hire workforce services & solutions
  • Develop strong relationships with hiring managers via phone, text, email, social media and in-person
  • Execute the activities that will gain results (lots of outbound cold calls, virtual, and on-site client meetings)
  • Negotiate pricing to ensure maximum return on quality solutions
  • Expand our reach with a tech and personal touch approach
  • Place the strongest talent in the right roles for our clients
  • Screen and validate each talent identified and sourced by the Knight Rider (KR) team before submission to the client by TA
  • Attend in-take calls with TA & KR team for new job orders
  • Participate in post-interview feedback from MSP/Clients and share feedback with the KR team to improve the quality of submission
  • Attend weekly/monthly supplier update calls
  • Create a playbook for each account with help of the Talent Ambassadors
  • Organize and participate in regular QBRs (in-person/virtual) - include other LOB AMs for TTA purposes
  • Participate in quality control with the hiring managers (in-person/virtual)
  • Execute quarterly quality control touch base with the Talent
  • Negotiate pricing with talent to ensure maximum return on quality solutions
  • Offer innovative and creative employment solutions to the client and talent
  • Provide services that consistently delight our clients and talent
  • Expand existing relationships by farming accounts for new opportunities
  • Manage candidate database effectively and continuously maintain candidate ‘pool’ for frequent roles (includes weekly tracking of activities, and talent portal submissions)
  • Have a thorough knowledge of MSA and accounts’ SLAs, processes and compliances and follow them diligently
  • Navigate and work with various software and technological tools
  • Manage relationships with multiple stakeholders
  • Negotiate job intake process through spotlight calls and questionnaire

Requirements:

  • Proven sales history of qualifying and closing business
  • Experience with high compliance and complex processes
  • Serious ambition and intention to make important things happen for candidates & clients
  • Highly accountable team player approach
  • Post-secondary education in business, HR, or related field
  • Must have a demonstrated success in a fast-paced, high-volume environment with a proven ability in time management, multitasking and prioritization
  • Has a proven track record of making good matches for their clients
  • Must be comfortable navigating various technological applications
  • knowledge of employment standards and human rights legislation

Nice to have:

  • Bilingualism is an asset
  • Previous experience in recruitment experience is an asset
What we offer:
  • Hybrid work environment
  • minimum of 2 days per week in office
  • Competitive base salary and bonus plan
  • Wellness spending account and an ergonomic reimbursement program to equip your home office
  • Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women
  • 3 weeks (15 days) of paid vacation during the first 12 months, plus additional care days
  • Work in a fast-paced atmosphere, where every day is different and the challenges are varied
  • The chance to progress within an authentic, supportive and growing organization
  • A collaborative and participative leadership style

Additional Information:

Job Posted:
January 09, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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