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Join a dynamic team as an Account Manager, where you will lead government account management, ensure effective communication, and drive project delivery in the telecommunications sector. NTT DATA is seeking a dedicated Account Manager to serve as the primary liaison a large State & Local customer. This key staff position requires full-time commitment and senior-level engagement to ensure seamless coordination, issue resolution, and strategic communication across all contract activities.
Job Responsibility:
Serve as the senior manager and primary point of contact for all contract-related services and communications with the customer
Lead day-to-day coordination and resolution of contract activities, ensuring timely and effective delivery
Represent customer concerns to NTT DATA’s executive and operational leadership
Participate in all contract-related workgroups initiated by the customer or NTT DATA
Maintain 24/7/365 availability, including designated backup coverage, to support contract operations
Requirements:
Minimum 5 years of experience managing government accounts or in a government sales role
Minimum 5 years of experience in leading day-to-day activities and project delivery
Minimum 5 years of experience in the telecommunications industry
Strong verbal and written communication skills, with the ability to engage effectively across all organizational levels
Nice to have:
Experience managing complex government contracts and service delivery
Demonstrated ability to lead cross-functional teams and drive consensus
Strong problem-solving and conflict-resolution capabilities
Proven knowledge of government business practices, including those specific to the State of Florida and its authorized users
Familiarity with State of Florida program goals, operational standards, and reporting requirements
What we offer:
medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match