Account Manager

As an Account Manager at Dalton Maag, you will develop and maintain long-standing, mutually beneficial relationships with prospects, agencies, and end-clients. Throughout each project lifecycle, you will guide customers through Dalton Maag’s service offering, proposing and delivering solutions that precisely meet their needs. You will play an integral role at every stage of a project - from responding to new enquiries, preparing quotes, and compiling proposals, through to project planning, scheduling, and ongoing management, as well as general account administration such as CRM maintenance, invoicing, and aftercare. You will act as a key contact for font licensing enquiries, logo and wordmark refinement requests, basic modification enquiries, and small custom projects, managing a portfolio of these smaller-scale engagements and conversions. Across all aspects of your work, you will consistently communicate Dalton Maag’s distinctive value proposition. You will collaborate closely with the marketing team and Creative Directors to identify and develop new business opportunities, while continuing to support and grow an international client portfolio.