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BRANDITO Logo BRANDITO · Sales

Account Manager

United States, Richmond · Job Posted February 06, 2026
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Job Description

At BRANDITO, we believe in delivering more than just SWAG —we’re re-defining the buying experience for our customers. As a leader in the promotional product industry, we aim to make the buying process fun, easy, and tailored to each client’s unique vision. We’re looking for enthusiastic Account Managers to join our HQ Office who can take charge of a dedicated portfolio of clients and ensure they receive exceptional service, creative solutions, and lots of SWAG! You’ll be the go-to person for all things related to your accounts—from innovative product presentations to seamless order management.

Job Responsibility

  • Cultivate meaningful relationships with clients, becoming their trusted partner and problem-solver
  • Collaborate with our Sales Coordinators, Finance, E-commerce, and Fulfillment teams to deliver a smooth, engaging experience for every client
  • Develop and present creative promotional product ideas that align with client needs and goals, staying ahead of trends by attending supplier events
  • Be proactive in resolving issues and finding ways to enhance our services, making sure clients stay happy and ensuring projects stay on track
  • Keep tabs on your performance through our CRM system, tracking everything from pipeline activity to client satisfaction

Requirements

  • Experience in account management or a client-facing role
  • Familiarity with CRM tools, email, and Microsoft-based applications
  • Ability to thrive in a dynamic, results-driven environment
  • A willingness to undergo a background assessment
  • Able to sit at a desk comfortably while working on a computer, for extended periods of time

Nice to have

Bonus points if you’ve worked in promo or branding

What we offer

  • Culture First: We’re a that values positivity, creativity, and collaboration
  • Work Flexibility: Enjoy the perks of a hybrid schedule
  • SWAG Central: Get your hands on the latest promotional products and be the first to know about new trends in the industry
  • Professional Growth: We believe in fostering talent and providing opportunities for you to grow, both personally and professionally
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