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Account Manager

United Kingdom, Gateshead Employment contract 27000.00 - 29000.00 GBP / Year · Job Posted July 17, 2026
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Job Description

We're recruiting for a permanent Account Manager to join a well-established, global organisation based in Gateshead. This is an exciting opportunity to join a structured, secure business that genuinely invests in its people and offers long term career progression. This role offers a blend of account management and warm sales follow up with existing customers - no cold calling. It's ideal for someone who enjoys a relationship led, customer centric environment. Working closely with the Head of Sales - IMEA, you will oversee and develop current client accounts directly. We genuinely love recruiting for this business. They truly look after their staff and promote a positive, supportive culture across every department. You'll be joining a friendly, welcoming team within a values driven organisation centred around collaboration, integrity, and development.

Job Responsibility

  • Proactively manage and grow allocated, existing customer accounts
  • Manage the full sales pipeline via CRM - from lead through to negotiation and close, including preparing quotations
  • Generate and qualify new business opportunities with existing customers within your territory
  • Meet and exceed agreed targets
  • Provide product information and Tier 1 technical support
  • Prepare structured account action plans for key accounts
  • Track and report on KPIs, producing monthly reports and sales presentations
  • Participate in ongoing training and development
  • Undertake additional responsibilities as required by the Head of Sales - IMEA

Requirements

  • Experience as an Account Manager or similar customer/sales role
  • Experience working with technical products
  • Strong growth mindset and commercial awareness
  • Excellent communication skills across phone, email, and Teams
  • CRM and Office 365 proficiency
  • Proactive, self motivated, and collaborative approach
  • A genuine desire for continuous improvement

What we offer

  • Quarterly bonus scheme (company performance based)
  • Profit share bonus scheme
  • 36 hour working week
  • Flexible start and finish times
  • Work from home Fridays (once fully trained)
  • Free on-site parking
  • 25 days annual leave + 8 bank holidays
  • Option to purchase additional leave
  • Additional holiday entitlement for length of service
  • Pension scheme: 6% employer / 2% employee
  • Life assurance: 3x annual salary
  • Health Cash Plan (up to £625 per year for prescriptions, dental & therapies)
  • Employee Assistance Programme & 24/7 GP Helpline
  • Share Incentive Plan (free shares held in trust for 3 years)
  • Cycle to Work Scheme
  • Holiday purchase scheme
  • Long service holiday rewards
  • Discounts at local attractions & via Smarter Spending App

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