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As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth.
Job Responsibility:
Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required
Deliver a high level of support to clients
Support new business initiatives through collaboration with colleagues
Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines
Ensuring records are fully and properly maintained on Goldmine database
Development of relationships by ensuring face to face meetings are held
Training of clients on basic policy administration
Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations
Timely negotiation of client renewals in accordance with compliance guidelines
Working with new business team to identify target companies and grow sales
Managing and developing underwriter and other professional relationships
Provide management information on renewals on a timely basis
Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events
Adhere to Xenia policies
Refer any matter beyond the level of an individual’s experience or authority to their line manager
Complete a minimum of 15 hours of continuous professional development annually
Requirements:
2+ years experience in Trade Credit Insurance
Proficient in the use of the Acturis system and have previous experience in using insurer and broker portals
Good working knowledge of Microsoft office applications particularly Outlook, Word and Excel
Confident in dealing with stakeholders at all levels
Strong communication (both written and verbal), negotiation, sales and IT Skills
What we offer:
Negotiable basic salary
25 days holiday + Bank Holidays
Pension
Death in Service
Access to both Flexible benefits
Annual share save scheme (15% discount on BRO shares post probation)
Full support for professional development (including fully funded qualifications)