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Account Manager

deliveroo.co.uk Logo

DELIVER

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for an Account Manager to join our team in Central London. This is a rare opportunity to become a critical member of a rapidly growing business in a competitive market. You’ll be liaising with the best restaurants to cultivate existing relationships and help them increase their online sales. This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships

Job Responsibility:

  • Maintaining and growing relationships between Deliveroo and our top restaurant partners through strong communication both face-to-face and remotely
  • Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
  • Negotiating contracts and terms of partnership
  • Liaising with our restaurant and rider operations teams to improve operational efficiencies
  • Working with marketing teams to accelerate restaurant order growth
  • Innovating and presenting new ideas to increase Deliveroo’s growth and efficiencies
  • Being a local expert for your region. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry

Requirements:

  • 2+ years experience in account/relationship management (or similar)
  • Effective relationship-building and communication skills face to face, via phone or email
  • Strong commercial acumen and comfortable understanding and using data
  • Results orientated, with a track record of achieving targets and successful negotiations
  • Self-starter, hard worker and well organised with demonstrated ability to take the initiative and solve problems
  • Ability to work autonomously whilst out meeting restaurant partners in Central London
What we offer:
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Life assurance
  • Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Access to free mortgage advice
  • Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
  • Summer and end-of-year parties
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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