CrawlJobs Logo

Account Manager

United States, Houston · Job Posted January 15, 2026
Apply Position
Job Link Share

Job Description

UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface. We have a rapidly growing customer base at UpGuard, but one thing has remained the same, our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. We’re on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate adoption of our products to new heights.

Job Responsibility

  • Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals
  • Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business
  • Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth
  • Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements
  • Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction
  • Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth
  • Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments

Requirements

  • Commercial Experience: Previous experience as an Account Manager or in a similar commercial role, with a strong track record in SaaS renewals and revenue growth
  • Cyber Security Knowledge: A solid understanding of the cyber security landscape, particularly in Third-Party Risk Management (TPRM)
  • Negotiation Skills: Proven ability to negotiate contracts and renewals, balancing client needs with company goals
  • Strategic Mindset: Ability to think strategically about account growth, identifying opportunities for expansion and mitigating potential risks
  • Data-driven: Proficient in using data to drive decisions, with a focus on metrics that impact renewals and revenue growth
  • Collaboration: Ability to work effectively with cross-functional teams to drive account success

Nice to have

  • Sales Background: Experience as an Account Executive or in a similar sales role, with a strong understanding of the commercial aspects of SaaS renewals
  • Industry-Specific Knowledge: Deep understanding of the cyber security industry, particularly in the context of SaaS solutions
  • Advanced Negotiation Skills: Expertise in structuring and negotiating complex contracts, particularly in a SaaS environment
  • Proven Success in SaaS Renewals: Demonstrated success in driving high renewal rates and identifying revenue expansion opportunities within existing accounts
  • Cyber Security Certifications: Relevant certifications in cyber security or TPRM that demonstrate your expertise and commitment to the field

What we offer

  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
  • WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer’s leave
  • Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
  • Health Insurance: Health, dental, and vision insurance

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Account Manager

8 matching positions

New

Account Manager

As an Account Manager, you will drive customer profitability, retention, and gro...
Location
Location
Australia , Perth
Salary
Salary:
Not provided
fctgcareers.com Logo
Flight Centre Brand
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Minimum 5 years’ experience in Account Management
  • Proven success managing large, strategic, or multinational customers
  • Commercial acumen and experience managing customer profitability
  • Ability to build executive-level relationships
  • Experience working with cross-functional and global teams
  • Strong analytical and data interpretation skills
  • Experience using CRM tools (e.g. Salesforce)
  • Excellent communication, negotiation, and influencing skills
  • Strong project management capability
  • Travel industry experience preferred
Job Responsibility
Job Responsibility
  • Drive customer profitability, growth, and retention across strategic global accounts
  • Identify opportunities for value-added sales, growth, and increased service adoption
  • Conduct profit and loss reviews and ensure commercial agreements are met
  • Build and maintain strong relationships with key stakeholders, including C-suite executives
  • Engage internal teams (operations, finance, technology) to deliver value and service excellence
  • Lead strategic conversations to influence customer programs and business decisions
  • Deliver innovation by recommending and implementing new products and services
  • Develop and execute customer business plans aligned to client goals
  • Analyse customer data and trends to identify insights and opportunities for improvement
  • Utilise CRM systems (e.g., Salesforce) to manage communications and track activities
What we offer
What we offer
  • Inclusive company culture
  • Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Exclusive Staff Discounts
  • Travel Discounts
  • Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts
  • Mental Health Support and Employee Assistance Program
  • Social events and awards nights, social team building and industry events
  • Corporate Social Responsibility program
  • Fulltime
!
Read More
Arrow Right
New

Account Manager

WHO WE ARE: OpenRoom has been established for over 20 years and has recently sol...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
closerstillmedia.com Logo
CloserStill Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years' experience in a similar field
  • Commercially minded with strong business development instincts
  • Self-motivated, proactive and keen to learn
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Creative thinker who can contribute beyond your core remit, marketing, operations and beyond
  • A real team player with a flexible, can-do approach and strong people skills
Job Responsibility
Job Responsibility
  • Recruit hosted delegates for our events
  • Develop new business by sourcing leads through LinkedIn, web research, competitor analysis and attending industry events
  • Build and manage strong relationships with key accounts
  • Contribute to overall event development, including sourcing conference speakers and monitoring industry trends
  • Take ownership of hitting targets across the events you work on within the portfolio
  • Work with the marketing team to develop communication plans and find creative ways to promote events
  • Attend events as part of the on-site management team
Read More
Arrow Right
New

Account Manager

Position Summary: We have the ideal opportunity for an Account Manager, who will...
Location
Location
China , Beijing
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate level education preferred
  • Minimum of 5 years proven experience in selling software solutions into the Engineering and infrastructure
  • Knowledge of ECM solutions and BIM are required and ideally with a background in Construction
  • Experience in Asset Management solutions a plus
  • PC literacy with appropriate MS Office applications proficiency
  • Excellent written and oral communication as well as strong presentation skills
  • A passion for hitting targets
  • Fluency in English required
  • Proficiency with company products portfolio at a business level
  • Very well disciplined and organized with a high level of personal integrity
Job Responsibility
Job Responsibility
  • Create effective business plans to expand use of Bentley technology within assigned accounts
  • Prospect for new business opportunities and driving sales in assigned territory to exceed quota
  • Develop relationships at various levels including C-Level, VP’s and Directors within assigned accounts through use of direct sales techniques and conduct on-site meetings
  • Develop a sales pipeline and forecast all revenue by effectively following sales process and managing all opportunities in CRM
  • Adhere to the Bentley Sales Process fully utilizing SAP Cloud for Sales (C4S) as a daily sales tool and reporting system
  • Promote our value proposition to designers, engineers, architects, contractors and owners by providing technical solutions to help the customer's meet or exceed business objectives
  • Maintain a detailed knowledge and understanding of all Commercial Offerings and Software Support Policies
  • High level use and comfort utilizing social media and prospecting intelligence resources
  • Negotiate sales and/or service agreements
  • Maintain a high knowledge level of the company's solutions and services
Read More
Arrow Right
New

Account Manager

Join our Team
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
ericsson.com Logo
Ericsson
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or higher in Business, Management, Engineering, IT, Communications, or related fields
  • 2–8 years of experience
  • Bilingual proficiency in Korean and English is a must (spoken and written)
  • Strong willingness to learn, positive attitude, and growth mindset
  • Interest in the technology industry
  • interest in telecommunications is a strong plus
  • Basic communication, organization, and teamwork skills
Job Responsibility
Job Responsibility
  • Drives customer discussions to reach targets
  • Coordinate internally with sales, technical, delivery, and operations teams
  • Prepare basic reports, presentations, and account updates
  • Learn customer business, industry trends, and technology solutions
  • Help ensure smooth execution of ongoing projects and customer requests
What we offer
What we offer
  • Hands-on experience supporting a Tier-1 telecom customer
  • Structured learning and mentoring from senior account leaders
  • Exposure to enterprise-grade technology and telecom solutions
  • Clear growth path toward Account Manager roles
Read More
Arrow Right
New

Account Manager

As a Mid Market Account Manager at Uber Eats, you will manage a portfolio of loc...
Location
Location
France , Marseille
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1-2 years of experience in a client-facing account management or a relevant commercial role
  • Fluent in French, professional proficiency in English
  • Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
  • Strong motivation and passion to work with top restaurants and build a business together
Job Responsibility
Job Responsibility
  • Manage commercial relationships
  • Build strong and long-term commercial relationships with your partners
  • Articulate and sell the Uber Eats value proposition to help restaurant partners leverage the full suite of Uber products and services to grow their business
  • Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
  • Lead commercial discussions in case of contract renegotiation
  • Drive partners growth - Co-define a growth strategy with your partners to then lead initiatives with them via effective marketing recommendations, menu optimisation, operations flags and tips…
  • Leverage data to make recommendations - Use all the available data at Uber to identify opportunities / gaps, prioritize them on their estimated impact, build a convincing pitch to your restaurant partners and analyze results of solutions you implemented
  • Partner with internal stakeholders - Collect and synthesize restaurant partner feedback into insights to solve problems and ensure that feedback received is utilised in informing and driving the product and business roadmap
  • Seek for and achieve restaurant industry deep understanding
  • Act as an ambassador of Uber Eats mission, brand, and product
  • Fulltime
Read More
Arrow Right
New

Account Manager

Field Account Manager – OTE £100k - Uncapped Commission Structure. The Opportuni...
Location
Location
United Kingdom , Witham
Salary
Salary:
32000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid UK driving licence is essential for this field-based role.
  • Ambitious, goal-driven and motivated to exceed targets
  • Customer success is priority
  • Confident communicator and active listener
  • Comfortable negotiating and influencing
  • Highly organised and efficient
  • Resilient and tenacious
  • Manages time and priorities effectively across multiple accounts
Job Responsibility
Job Responsibility
  • Manage and grow a portfolio of approximately 70 live accounts across Colchester, Witham, Cambridge and some surrounding areas
  • Drive growth, improve customer productivity and support their sustainability goals
  • Ensure high standard of service and proactive strategic account management
  • Strategic account management supporting customers so their needs are anticipated, service is consistent, retention is strong and partnerships are long term
  • Growing revenue and value by building and executing account strategies that grow profitable revenue, drive upsell and cross-sell
  • Building senior stakeholder relationships with teams using our solutions daily and director level and senior decision makers
  • Owning results by consistently aiming to meet and exceed sales targets
What we offer
What we offer
  • £32,000 - £35,000 base salary
  • 1st year OTE £60k (uncapped)
  • 2nd year £80k - £100K
  • £5,200 per year car allowance or company car
  • 25 days holiday + 8 Bank Holidays
  • 5% contributory pension and life assurance (3x salary)
  • Private healthcare from day one
  • Enhanced maternity, paternity and sick pay
  • 24/7 Employee Assistance Programme with confidential support
  • Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
  • Fulltime
Read More
Arrow Right
New

Account Manager

Location
Location
United Kingdom , London
Salary
Salary:
55000.00 GBP / Year
paretofm.com Logo
paretofm
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant leadership experience within Facilities Management or Workplace Services
  • Experience managing premium corporate, luxury, headquarters, or high-profile client environments
  • Proven ability to build relationships with Director and Executive-level stakeholders
  • Strong commercial and financial management capability
  • Experience leading multidisciplinary FM teams
  • Strong understanding of workplace operations, compliance, and service delivery
  • Excellent communication, presentation, and influencing skills
  • Demonstrable experience delivering operational improvements and service excellence
Job Responsibility
Job Responsibility
  • Acting as the single accountable Pareto FM leader for the contract
  • Building and maintaining trusted relationships with senior client stakeholders
  • Leading strategic contract reviews and performance discussions
  • Driving the Year 1 service roadmap, including mobilisation, optimisation, and continuous improvement initiatives
  • Sponsoring innovation and service enhancement opportunities across the account
  • Managing the contract risk register and mitigation strategies
  • Providing visible, hands-on leadership within the building
  • Leading daily operational reviews and service coordination meetings
  • Overseeing workplace service delivery across engineering and specialist service functions
  • Ensuring event readiness and operational support for key client activities
What we offer
What we offer
  • Lead one of Pareto FM's most prestigious and strategically important contracts
  • Operate within a world-class headquarters environment
  • Work alongside senior client stakeholders and workplace leaders
  • Drive innovation within a highly advanced smart building environment
  • Opportunity to shape and influence workplace excellence at the highest level
  • Be part of a growing FM business that values leadership, innovation, and exceptional service delivery
  • Fulltime
Read More
Arrow Right
New

Account Manager

Join the Square Account Management team and help our merchants grow their busine...
Location
Location
Canada , Vancouver
Salary
Salary:
Not provided
block.xyz Logo
Block
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 - 3 years experience in Sales/Account Management or a related field
  • Experience discovering and closing sales opportunities and building client relationships
  • Experience successfully managing a pipeline to achieve revenue targets
  • Strong interest in business operations and strategy
  • Excellent organizational, analytical, written, and verbal communication skills
  • Passion and knowledge about how new technologies can help better serve small and medium size businesses
  • Entrepreneurial spirit
  • Experience with Salesforce, CRM
  • A BA/BS or relevant experience
Job Responsibility
Job Responsibility
  • Be responsible for growing and retaining a multi-million dollar GPV customer base
  • Understand customer needs to help achieve their business goals through Square
  • Cross sell and upsell products and features by discovering customer leads
  • Effectively and strategically address customer concerns and issues
  • Help grow our managed accounts program
  • Work with our Sales, Support and Product teams to make sure customers have the best possible experience across all aspects of Square
  • Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Read More
Arrow Right