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Account Manager

canteencanada.com Logo

Canteen

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Location:
Canada , Calgary

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Category:
Sales

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Contract Type:
Not provided

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Salary:

70000.00 - 80000.00 CAD / Year
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Job Description:

The Account Manager will manage a multi-million dollar portfolio of accounts, be responsible for its profitability, and collaborate with other departments for seamless client onboarding. They will strategize on account activities, anticipate client needs, report on program participation, and stay abreast of industry trends. The role also involves developing and growing the portfolio through optimization and relationship building, preparing and executing annual targets, building strategic relationships with decision-makers, and networking for new revenue opportunities.

Job Responsibility:

  • Manage a multi-million dollar portfolio of accounts
  • Maintain a level of responsibility for the profitability of your portfolio
  • Cross collaborate with other departments ensuring the seamless onboarding of members including exclusions, multiple distributor set up and equipment set up
  • Consolidate and strategize on a broad range of account activities, including client business expansion, menu engineering, business goals, etc
  • Respond to and anticipate the client’s needs and excel at meeting those needs
  • Report monthly on client and portfolio participation in programs
  • Keep abreast of industry and market trends and fulfill the role of strategic partner so that we can fulfill our core service, offering innovative purchasing support
  • Participate in departmental initiatives, including process re-engineering, template creation and review, and departmental strategic planning
  • Perform reviews with clients on their past, present, and future goals
  • Develop and grow the portfolio through optimizations and effective relationship building
  • identify opportunities, lead the analysis process, and presentations
  • Work collaboratively to prepare the annual targets and be responsible for generating the plan and execution of the plan to achieve the targets
  • Build meaningful strategic relationships with middle to senior level decision-makers in purchasing and operations
  • Show initiative and visible leadership when mining new business opportunities within existing accounts
  • Network to explore new revenue opportunities

Requirements:

  • Minimum two years of experience in a food service or purchasing environment
  • Post-secondary degree or diploma in business-related studies
  • Meticulous organization skills
  • Demonstrated ability to influence growth with internal and/or external clients
  • High proficiency in Microsoft Office products, specifically Excel and Outlook
  • Good judgment and professionalism in dealing with both clients and internal team members
  • Ability to prioritize and manage time effectively, meeting multiple deadlines and managing clients and Compass teams
  • Strong sense of conviction, knowing when to push back to achieve desired results
  • Ability to communicate effectively and adapt your communication style to the audience
  • Ability to travel 20% of the time
What we offer:
  • Health, vision, and dental care coverage
  • Mental Health and Well-Being initiative
  • Employment Assistance Program which provides access to 24/7 support, resources, and information
  • Group benefits
  • Employer RRSP contributions
  • Discretionary bonus or incentive programs

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
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