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Account Manager

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Office Angels

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Location:
United Kingdom , Uckfield

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

28000.00 - 32000.00 GBP / Year
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Job Description:

This role blends account management, operations, and creative collaboration in a dynamic and fast-paced environment. You'll work closely with UK retail and corporate clients, nurture relationships with international suppliers, and manage sourcing through to delivery, and all the process in between!! This role offers a unique opportunity to manage relationships with key accounts, oversee stock management, and support the production of bespoke gifts. You will be a crucial part of our operation, ensuring smooth communication between suppliers, design teams, and clients to deliver a premium product to customers.

Job Responsibility:

  • Build strong relationships with key UK retail and corporate clients
  • Foster connections with international suppliers to enhance our brand collection
  • Raise purchase orders (POs) and manage component orders to meet production needs
  • Oversee stock management and assist with production planning for timely deliveries
  • Collaborate with customer service teams to address and resolve queries
  • Learn the financial aspects of the business to communicate costs to external customers
  • Investigate and resolve queries from customers, suppliers, and production teams
  • Partner with the Design team on initial design work, photoshoots, and creative projects
  • Contribute to marketing activities alongside the team
  • Assist with social media and e-marketing initiatives
  • Upload new gifts to e-commerce platforms
  • Work on-site with key suppliers during the busy Christmas season
  • Perform general office administration tasks as needed

Requirements:

  • Confident when working with customers and suppliers
  • Possessing a positive 'can-do' attitude and proactive problem-solving skills
  • Self-motivated with the ability to work independently and collaboratively
  • Detail-oriented, managing multiple tasks with ease
  • Equipped with excellent customer service skills and a friendly, approachable demeanour
  • Proficient in Microsoft Office applications
  • Ideally, you have previous experience in a manufacturing environment, along with knowledge of Brand, product development and creation and gifting

Nice to have:

  • Previous experience in a manufacturing environment
  • Knowledge of Brand, product development and creation and gifting
What we offer:
  • 24 days holiday + Bank Holidays
  • Annual Profit related Bonus paid end of year
  • Xmas Close
  • Parking
  • Pension
  • Private Medical Insurance
  • Social events

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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