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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Account Manager, a creative and curious thinker, will be primarily responsible for sales, technical consultation, and lead generation in their assigned territory for STERIS products to the Life Sciences industry. [pharmaceutical, biotech, vaccine, cell gene, medical device, nutraceutical and related industries]. Responsible for achieving all revenue, gross margin, and product sales objectives established by the Business Unit. Participates in the design and implementation of sales strategies, identifies prospects and opportunities presents new concepts and products, calls on Customers, and ensures optimal STERIS experience. Ensures high customer satisfaction, effectively establishes multi-level relationships with customers, and possesses excellent listening skills. Effectively manages and utilizes company provided sales resources to maximize sales outcomes while providing best solutions to the customer. This role will be based in either Sweden or Denmark and will cover the Nordics territory.
Job Responsibility:
Achieve sales quotas through consultative selling
Identify and pursue sales opportunities with new and existing customers in the Life Sciences industry
Develop strategic growth plans
Collaborate with stakeholders and leverage available resources
Provide exceptional service to maintain STERIS’s reputation
Present STERIS Life Sciences products effectively
Use a question-based approach to understand customer needs
Stay informed about industry trends and regulations
Educate customers on cleaning, contamination control, and sterility maintenance
Regularly communicate with STERIS management and partners
Optimize sales strategies through effective planning
Maintain accurate CRM data
Provide timely reports
Requirements:
Bachelor's Degree in Biological Science or Chemistry
Experience in consultative selling of technical products/services for cleanrooms
Knowledge of regulated industries (cGMP, GLP, or similar)
Involvement with PDA, ISPE or similar industry organization
Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones
Experience using current CRMs
Several years of sales experience to pharma manufacturer or cGMP industry related experience required
Client-focused problem-solving
Persuasion and negotiation skills
Active listening and technical aptitude
Perseverance and follow-through
Strong communications skills at all levels of the organization
Self-directed, good ability to adapt and set priorities
Strong business acumen, with ability to understand and monitor trends
Proficiency in Microsoft Office
Valid driver's licence and ability to work a flexible schedule and travel as territory requires up to 60%