Account Manager

• Manages and facilitates the fulfillment of larger contracts with more specific and complex requirements, revisions and copy into a traffic ready status, including transferring orders from sales to traffic/stewardship, facilitating copy instructions and related communications between clients and traffic and processing revisions as required leveraging shared services resources as appropriate
• Acts as primary business partner to traffic and other departments, as necessary, to ensure fulfillment of any special requirements by interpreting contract requirements, researching discrepancies or inconsistencies and developing and implementing alternative solutions
• Develops partnership with sales organization to lead all efforts to maintain and manage the execution of the entire client campaign life cycle such as making schedule changes, developing and implementing efficiencies and opportunities and acting as first responder for any client issues that arise
• Develops and executes alternative solutions to ensure attainment of client expectations and to resolve issues for make goods/under delivery
• Reviews and acts on pre-empt notices, oversell reports and other related inventory information
• Develops ad hoc performance reports, provides analysis, insight and recommendations to enhance success of current and future campaign performance, such as ratings achievements, run rates
• Develops best practices or solutions to improve campaign processes and define metrics to measure process effectiveness
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

• Demonstrated ability to work collaboratively across cross‑functional teams to deliver seamless campaign execution and resolve client needs
• Strong problem‑solving skills with the ability to identify issues quickly, propose solutions, and drive timely resolution
• 2–5 years of experience in account management, campaign management, client services, or a related role within media, advertising, or digital marketing
• Prior experience with programmatic advertising, CTV/OTT platforms, or ad‑tech ecosystems is highly preferred
• Bachelor's Degree

Prior experience with programmatic advertising, CTV/OTT platforms, or ad‑tech ecosystems

• Medical, prescription, vision, and dental insurance for eligible employees
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
• Paid time off including eight observed company holidays and flex time
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more