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At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.
Job Responsibility:
Collaborate with other Account Managers on many different accounts across a wide range of industries
Ramp and grow customers with a focus on commercial growth, customer satisfaction, and reducing churn
Drive commercial discussions for joint accounts while striving to meet strategic and financial targets
Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams
Serve as a feedback loop for customers internally
Requirements:
2-5 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
Full professional written and verbal proficiency in Italian and English (other languages are a plus)
Nice to have:
Experience in complex enterprise software, technical infrastructure or financial services