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We are looking for an Account Manager to support client success and strengthen long-term partnerships in Minneapolis, Minnesota. This position is ideal for someone who is detail oriented, understands digital marketing, and can guide clients through strategies that improve online visibility and campaign performance. The role requires strong communication, sound judgment, and the ability to stay organized while managing several accounts in a fast-paced agency setting.
Job Responsibility:
Serve as the primary point of contact for assigned clients, building trust and maintaining strong ongoing relationships
Oversee multiple accounts at once, ensuring deliverables, timelines, and client expectations are managed effectively
Advise clients on digital marketing initiatives, including website performance, paid search, and social media efforts
Partner with internal teams to align campaign execution with client goals and business priorities
Monitor account activity and provide clear updates, insights, and recommendations to support client growth
Respond to inbound requests and client questions promptly, offering thoughtful solutions and next steps
Use CRM and project management tools such as HubSpot and monday.com to track communication, workflow, and account progress
Review campaign data, including Google Ads and GA4 reporting, to identify trends and help improve results
Requirements:
5 plus years of experience in account management, digital marketing, or a closely related field
Working knowledge of core digital marketing channels, including paid search, social media, and website performance analysis
Proven ability to manage several client relationships simultaneously without losing attention to detail
Strong verbal and written communication skills with the ability to present ideas clearly and professionally
Comfortable adapting to changing priorities in a fast-paced work environment
Experience in a marketing agency environment is strongly preferred
Familiarity with tools such as HubSpot, monday.com, Google Ads, and Google Analytics 4
Background in B2B sales, inside sales, or handling inbound inquiries is a plus
Nice to have:
Background in B2B sales, inside sales, or handling inbound inquiries is a plus