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Account Manager

ppro.com Logo

PPRO GmbH

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Location:
United Kingdom, London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

Job Responsibility:

  • Manage a portfolio of clients at PPRO, driving new commercial opportunities with key decision-makers and influencers
  • Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
  • Behave as a role-model within the Commercial team, sharing best-practise and insights to upskill colleagues
  • Develop and execute account plans to grow revenue and portfolio share
  • Identify and pursue cross-selling and upselling opportunities
  • Manage contract negotiations and renewals
  • Ensure customer satisfaction and retention
  • Analyse and report on account performance and market trends
  • Develop and implement strategies to mitigate risk and increase customer loyalty
  • Collaborate with cross-functional teams to deliver on customer needs and objectives

Requirements:

  • 3yrs+ payments experience in account management, partnerships and or sales
  • Ability to build and maintain strong relationships with our clients and internal stakeholders
  • Proven track record of achieving revenue targets and growing portfolio share
  • Strong business acumen and analytical skills
  • Excellent communication and interpersonal skills
  • Experience managing complex contract negotiations and renewals
  • Ability to work independently and as part of a team in a fast-paced environment
  • Experience in the technology or software industry is a plus

Nice to have:

  • A passion for challenging the status quo and driving positive change
  • Excellent communication skills: You thrive in international environments and can connect with people from diverse backgrounds and cultures
What we offer:
  • Hybrid working with a 3 days / week on site expectation
  • 28-day holiday allowance
  • Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
  • GBP 1,000 annual budget for professional growth
  • Leadership cafés, on-the-job training
  • Medical insurance (BUPA health care plan)
  • 5% matching pension plan through Now Pensions
  • Enhanced family leave
  • Workplace Nursery Scheme
  • Gym membership contribution
  • Mental Health Platform with therapy and meditations
  • Pet-friendly office

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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