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Account Manager

deliveroo.co.uk Logo

DELIVER

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Location:
United Arab Emirates , Dubai

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Account Manager plays a pivotal role in driving Deliveroo’s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio’s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience. As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.

Job Responsibility:

  • Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance
  • Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction
  • Identify opportunities for category expansion, new business initiatives, and portfolio optimization
  • Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations
  • Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics
  • Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance
  • Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume

Requirements:

  • Proven experience in account management, business development, or strategy, preferably within food delivery, F&B, or e-commerce
  • Exceptional analytical and problem-solving skills
  • advanced proficiency in Excel
  • Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets
  • Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making
  • Excellent written and verbal communication skills in Arabic and English
  • Proactive, data-led, and results-oriented mindset with a passion for improving partner success
  • Team player who thrives in fast-paced, cross-functional environments
What we offer:
  • Support with your visa and work permit process
  • Paternity and maternity benefits
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular social events
  • Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
  • Access to Headspace, a meditation and wellbeing app
  • Access to our Employee Assistance Plan
  • Life Insurance
  • 25 days annual leave
  • One day of paid leave per year to volunteer with a registered charity
  • Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country
  • Free Deliveroo Plus: free delivery and access to special offers
  • Breakfast, snacks and drinks available in our office
  • Twice monthly lunch allowance
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support

Additional Information:

Job Posted:
January 05, 2026

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