Account Manager (Workshop Solutions) Job at Randstad (Kuala Lumpur)

Senior Technology Solutions Account Manager

The Senior Technology Solutions Sales Specialist at NTT DATA is responsible for ...

Location

South Africa , Cape Town

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A proven track record of achieving and exceeding sales and financial goals
Proficiency in delivering engaging sales presentations and working effectively in a team-selling environment
In-depth knowledge of competitors with the ability to apply successful sales strategies
Attention to maintaining accurate sales forecasts and close plans
Strong business acumen and seasoned sales solution capabilities
The ability to build and maintain meaningful customer relationships, including at senior leadership levels
A client-centric approach with excellent problem-solving skills to find the best-fit solutions
Flexibility to adapt quickly to new missions or urgent deadlines
Excellent negotiation abilities to craft mutually beneficial solutions
A bachelor’s degree in information technology/systems, Sales, or a related field

Job Responsibility

Identifying and pursuing new opportunities, primarily from a selection of existing accounts
Presenting innovative solutions and comprehensive value propositions that meet our clients' unique needs
Partnering closely with the Client Management team and other internal teams to land qualified leads
Generating your own pipeline and opportunities within your assigned client base
Addressing technical challenges during the sales process
Engaging directly with clients, uncovering their business goals, and crafting solutions that deliver value
Supporting the pre-sales process by collaborating with pre-sales architects to design the best solutions
Turning opportunities into successful projects
Building and nurturing relationships with clients at various levels
Preparing and conducting engaging workshops and presentations

Fulltime

Sales Account Manager – Medication Delivery Solutions

Build a strong career in medical technology while working closely with hospitals...

Location

Germany

Salary:

Not provided

Life Science Talent

Expiration Date

Until further notice

Requirements

A scientific or commercial qualification with certification as a pharmaceutical representative (§75 AMG), ideally with a nursing background
Or a paramedic / emergency medical services qualification with several years of relevant professional experience
Ideally 2+ years of experience selling medical technology or diagnostic solutions
Confidence presenting to clinical teams and larger professional groups
Experience supporting clinical applications or medical training
Strong relationship-building skills across multiple stakeholder levels
Willingness to travel around 80% within your territory, including some overnight stays
Fluent German and good English

Job Responsibility

Build strong relationships with physicians, nurses and procurement a hospital environment
Lead the sales process from acquisition through implementation
Deliver product training, clinical support and onboarding for hospital teams
Support product trials, evaluations and operating theatre procedures
Establish and maintain a network of regional and national key opinion leaders
Participate in and help organise workshops, conferences and industry events

Sr. Technical Account Manager

As a Sr. Technical Account Manager (TAM), you’ll be responsible for planning and...

Location

India

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, etc)
Offer insights regarding the availability of new features in Wiz

Fulltime

Ai Solutions Manager, East

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/M...

Location

United States , New York

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

3+ years of experience as a Customer Success Manager in SaaS
A self-starter mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding and new functionality
Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively monitor product usage across your accounts to further gauge account health
Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies
Effectively relay customer feature requests to internal teams and advocate for customer needs
Ensure support teams are aligned with customer requests and priorities

What we offer

medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
mental and wellness support
WFH monthly stipend to pay for co-working spaces

Fulltime

Associate Account Manager

As an Account Manager, you have the opportunity to join a dynamic team at Awin. ...

Location

Poland , Warsaw

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Good knowledge of Polish and English, both spoken and written (work in an international environment and with English-speaking partners). Knowledge of additional foreign languages is a plus
Experience in digital marketing from another affiliate network, e-commerce, publisher, or media house
Knowledge of the affiliate marketing industry, including commission models, tracking solutions, and various affiliate channels
Ability to manage multiple projects simultaneously in a flexible manner
Commitment to program development and providing excellent customer service to ensure high levels of client satisfaction and retention
Quick learner with strong team orientation and a positive, enthusiastic attitude
Proficiency in MS Office, especially Excel, PowerBI, Tableau, and a willingness to learn new technology systems

Job Responsibility

Managing affiliate programs in the Polish and CEE markets - coordinating cooperation with other Awin departments
Deepening knowledge related to industry trends and Awin products - conducting training sessions and meetings, providing support and ongoing assistance to clients in line with the agreed service level
Recruiting new publishers and developing cooperation with current ones - ensuring an increase in the number and intensity of collaborations within the managed affiliate programs
Analyzing activities and projects - creating reports and analyses for assigned clients and participating in internal projects using Asana, Tableau, Power BI, and SimilarWeb
Taking a proactive approach to customer service - identifying problems, new opportunities, and preparing recommendations and solutions with the help of other Awin teams
Building relationships - participating in client events, networking meetings, and training workshops

What we offer

Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being
Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development
Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately
Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Fulltime

Technical Account Manager

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

United Kingdom , London

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...)
Offer insights regarding the availability of new features in Wiz

Fulltime

Senior Technical Account Manager, Zephr

We are looking for a Senior Technical Account Manager, Zephr to join our Technic...

Location

Bulgaria , Sofia

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

7+ years of experience in Technical Account Management, Solution Consulting, Technical Consulting, Solution Architecture, or a similar customer-facing technical role
Hands-on experience with Zephr preferred, including customer implementations, configuration, integrations, or ongoing technical advisory
Strong experience working with enterprise SaaS customers, ideally in digital subscriptions, media, publishing, e-commerce, identity, martech, or customer engagement platforms
Solid understanding of modern web technologies, including JavaScript, HTML, REST APIs, JSON, webhooks, and browser-based application behavior
Familiarity with technologies commonly used in Zephr ecosystems, such as CMS platforms, CDNs, CDPs, identity providers, React, GraphQL, and tag management tools
Ability to analyze customer requirements, separate critical needs from nice-to-haves, and recommend practical technical designs
Experience facilitating technical workshops, design reviews, customer training, and senior stakeholder readouts
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and business stakeholders
Ability to manage multiple strategic customers and priorities while maintaining clear ownership, follow-through, and documentation
Experience working across EMEA and US time zones

Job Responsibility

Serve as the senior technical advisor for Zephr customers, helping them optimize their implementation and align Zephr capabilities to business goals
Lead regular customer office hours, technical reviews, design discussions, roadmap alignment sessions, and executive-friendly technical readouts
Advise customers on Zephr architecture, configuration, identity flows, access rules, paywalls, registration journeys, personalization, and integrations
Review customer designs and implementation approaches to identify scalability, maintainability, performance, or operational risks
Guide customers on adoption of new Zephr and Billing capabilities that improve digital subscription growth, operational efficiency, and subscriber experience
Maintain or guide the creation of architecture documentation, implementation notes, runbooks, and technical decision records
Support troubleshooting of complex customer issues involving Zephr configuration, integrations, browser behavior, APIs, webhooks, and data flows
Partner with Support and Product teams to provide customer context, escalate issues appropriately, and advocate for product improvements
Translate customer business priorities into practical technical recommendations and phased action plans
Mentor and support internal teams by sharing Zephr best practices, reusable guidance, and customer implementation patterns

What we offer

Supplemental Medical Insurance
Life and Accidental Death Insurance
Food Vouchers
MultiSport Card

Fulltime

AI Solutions Manager, Digital Native

As an AI Solutions Manager, you'll partner with some of the most innovative AI/M...

Location

United States , San Francisco

Salary:

140000.00 - 175000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

2+ years of experience as a Customer Success Manager in SaaS
Proven track record of driving expansion and upsell revenue within SMB and Mid-Market accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders
A self-starter and customer-first mindset with the ability to thrive in limited process environments
Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively
Strong communication skills for articulating observations and fostering collaboration across teams
Proven ability to demo technical products and translate their value into tailored customer solutions
A strong team player who values collaboration and collective success

Job Responsibility

Build and deepen relationships with AI/ML practitioners and executives to foster adoption, uncover new use cases, and drive expanded usage across customer accounts
Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions
Collaborate with technical teams, including Solutions Engineering and Application Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices
Run workshops and training sessions with customers during onboarding
Run business reviews to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships
Proactively identify and develop new growth opportunities by analyzing customer usage and targeting high-value needs across your customer base
Own the full expansion and renewal sales cycle across your book of business
Maintain rigorous hygiene in CRM and internal tooling to support a high-performing revenue team

What we offer

competitive equity package
medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
others for mental and wellness support

Fulltime

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Account Manager (Workshop Solutions)

Job Description

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