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Social Value Portal Ltd Logo Social Value Portal Ltd · Sales

Account Manager - Wellbeing Partnerships

United Kingdom, Central London 30000.00 - 32000.00 GBP / Year · Job Posted April 15, 2026
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Job Description

As an Account Manager at Retail Trust, you’ll work with retail employers to embed wellbeing services that make a real difference to colleagues and their families across the UK. This is a purpose-driven, relationship-focused role where commercial outcomes and social impact go hand in hand. You’ll manage a portfolio of partner organisations, acting as a trusted point of contact and working collaboratively to help our wellbeing services reach and support as many people as possible.

Job Responsibility

  • Creating strategic account plans to retain, grow and up sell services
  • Delivering engaging training sessions and presenting at client events
  • Developing tailored engagement strategies to reach diverse audiences
  • Spotting opportunities to support subsidiaries and partner networks
  • Identifying risks and implementing plans to protect and strengthen accounts
  • Reporting usage trends, insights and feedback to drive service improvements
  • Working collaboratively with business development, marketing, L&D, finance and other internal teams

Requirements

  • Proven experience managing and growing B2B accounts
  • Background in wellbeing, healthcare or EAP services
  • Strong consultative selling skills with a subscription-based sales background
  • Confident presenting to senior stakeholders and large groups
  • Skilled at uncovering client needs and delivering compelling value propositions
  • Commercially sharp, data-savvy and able to think on your feet
  • Highly organised with excellent time management and CRM discipline
  • Comfortable working autonomously in a fast-paced environment

What we offer

  • A pension scheme of up to 9% employer contributions
  • Market-leading wellbeing and perks package which includes: Life assurance of four times your salary
  • A health cash plan, allowing you to claim back on the cost of a number of services such as optical, dental and medical
  • Access to a confidential free counselling and support phoneline
  • The day off to celebrate your birthday including a £20 voucher to spend
  • Enhanced family friendly benefits including up to ten days compassionate leave per year, three months full maternity pay, and two weeks full paternity pay
  • Additional days of leave for wellbeing, volunteering and personal development
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