Account Manager, Vending Job at Canteen (Montreal)

Account Manager, Vending

Canteen

Location:
Canada , Montreal

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

You will be responsible for managing the needs and satisfaction of customers and clients while supervising, leading, and training the customer service team.

Job Responsibility:

Visit accounts and clients to maintain good relations and respond to any feedback, suggestions, or concerns for the purpose of account retention
Coordinate retail market installations, merchandising, and promotional activities in new and existing accounts
perform retail location inspections and inventory audits to ensure company standards are met
Review retail market reports to ensure client satisfaction, data integrity, acceptable spoilage rates
monitor accuracy of retail market collections and labor control
ensure quality, cleanliness, merchandising, plan-o-gram compliance, customer service and governance of company policies and programs
Maintain the retail operating system within accordance with program standards. Utilize reports to determine proper replenishment, merchandising, and inventory level in established retail locations
Review service frequencies to assure maximum retail sales without jeopardizing customer satisfaction that includes monitoring schedules and modifying retail service structure to improve productivity and control overtime usage, and confirming the operation has sufficient labour each day for service obligations
Verify proper handling of perishable foods, inventory controls in the retail locations, pre-kit warehouse and trucks
analyze financial reports to determine profitability and opportunities to increase revenue with proper merchandising, product introduction, and promotional activities
Ensure a safe working environment and communicate company safety policies and goals to employees
secure necessary vehicles for retail service personnel and ensure proper maintenance of fleet vehicles
oversee all aspects of building maintenance including repairs, housekeeping and security

Requirements:

Minimum of two years’ account management experience in a food service/delivery environment, with proven ability to grow sales
Valid driver’s license in good standing
Exceptional interpersonal and communication skills, verbal and written in French and English
Strong negotiation skills
Proficient in Microsoft Office (reports, presentations)

What we offer:

Award-winning culture
Extensive range of learning and career opportunities
Health & Safety processes and support
Comprehensive health, vision, and dental care coverage for eligible associates
Mental Health and Well-Being initiative
Employment Assistance Program with access to 24/7 support, resources, and information
Commitment to diversity and inclusion