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Pleo Logo Pleo · Sales

Account Manager UKI (Customer Growth & Expansion)

United Kingdom, London · Job Posted February 14, 2026
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Job Description

We're looking for a commercially-minded Account Manager to join our Mid-Market Account Management Team at Pleo. In this role, you'll help grow and expand our existing customer base and be part of the Customer Growth & Expansion team as we scale.

Job Responsibility

  • Identify and close opportunities within your book of business to grow accounts through upsells, new entities, teams, and product capabilities aligned to evolving customer needs
  • Build deep relationships with key stakeholders to understand their strategic initiatives, and uncover whitespace opportunities
  • Use MEDDICC (or similar) to rigorously qualify upsell and cross-sell opportunities to ensure forecast accuracy and deal velocity
  • Showcase new product features, integrations, and advanced workflows that drive stronger adoption and platform value for upsells
  • Create custom proposals and business cases that quantify value, align with commercial goals, and support customer budgeting cycles
  • Work across senior finance, procurement, and operations stakeholders to land multi-threaded expansions
  • Lead commercial conversations ensuring terms reflect the value Pleo delivers
  • Use customer success stories, usage data, and ROI metrics to proactively pitch new functionality and deepen platform adoption

Requirements

  • Solid understanding of value-based selling and consultative approach
  • Skilled in contract negotiations and building business cases linking features to value
  • Strong understanding of qualification methodologies (e.g., MEDDICC)
  • A passion for solving problems with a solution-oriented approach
  • Data-driven, goal-oriented, and accurate forecasting ability
  • Strong commercial acumen and ability to navigate senior stakeholders
  • A background in SaaS Account Management or Customer Growth with a proven track record of expansion revenue and high net revenue retention
  • Complete fluency in English

What we offer

  • Your own Pleo card (no more out-of-pocket spending!)
  • Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
  • Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
  • We offer 25 days of holiday + your public holidays
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • We use MyndUp to give our employees access to free mental health and well-being support
  • Paid parental leave
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