Account Manager, Uber Eats Job at Uber (Quito)

Account Manager Restaurantes

Our team partners with some of the world’s most strategic brands to unlock growt...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Account Management: Ability to build strong, long-term relationships with key partners, aligning commercial and operational goals
Cross-functional Collaboration: Effective coordination with marketing, operations, finance, and product teams to design and execute business plans
Data Analysis & Insights: Ability to interpret business and operational data and turn it into strategic decisions and growth opportunities
Communication & Influence: Clear communicator across levels and teams, adapting tone and style to the audience
Problem Solving & Commercial Thinking: Structured approach to complex challenges, with a strong focus on business impact and operational feasibility
Disciplined Execution: Organized and goal-oriented when tracking and executing commercial plans and joint initiatives

Job Responsibility

Responsible for the commercial relationship with Top Partners en Uber Eats. Partner relationship management and satisfaction
Alignment of Uber Eats strategy execution with partners: be the champion in aligning the strategy and speech towards partners, according to UE strategic needs
ensure we are building a sustainable relationship both for them but also for Uber Eats
Be a trusted advisor, providing insights, consumer and industry trends, and best practices
Analyze the key metrics of our partners’ business to understand the drivers of growth and expansion
Creating and developing an account plan in collaboration with the business partner and with the Sr Account manager, ensuring plans for the achievement of objectives
Act as an ambassador of Uber Eats mission, brand, and product and being a problem solver for partners and team

Fulltime

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...

Location

United States , Los Angeles; San Francisco

Salary:

157000.00 - 193000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners

Job Responsibility

Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
ensure team execution is grounded in clear ROI and measurable outcomes
Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Account Manager, Uber Eats

The Account Manager role is a great opportunity to demonstrate your relationship...

Location

Poland , Warsaw

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience in sales, operations, account management, or similar functions
Fluency in Polish and English
Proficiency using Excel, Google Sheets
Confidence in making data-driven decisions and applying sound business judgment
Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results
Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities
A proactive, resourceful, and go-getter attitude
Ability to work independently with minimal oversight
A willingness to work hard, dive into details, and closely collaborate with our highest-value partners
Experience in customer-facing roles with a proven track record of achieving business targets or meeting quotas

Job Responsibility

Manage the growth of Uber Eats restaurant partners in entire Poland
Visit clients approximately once per month
Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
Upsell merchants on marketing products (ads, promotions, etc)
Build processes and standardize best-practices within merchant success and your territory
Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews
Generate team consciousness about the need of results measured by important metrics
Excel in hands-on vendor management and training of new merchant features or products
Act as an ambassador of Uber Eats' mission, brand, and product

Fulltime

Account Manager (SMB), Uber Eats

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Austria , Vienna

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German and English
2+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar
A Bachelor's Degree or equivalent experience
Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Drive business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Fulltime

Account Manager

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Leeds

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 2+ years of professional experience in Account Management or Partnership Management, with a documented track record of consistently hitting or exceeding quota targets
A data-driven approach to decision-making with proficiency in Google Suite, Salesforce, and Excel
A highly autonomous self-starter with a "business owner" mentality
Outstanding organizational and interpersonal skills with proven experience managing and influencing cross-functional stakeholders, including Legal, Marketing, and Operations teams

Job Responsibility

Portfolio Ownership: Take full accountability for restaurant portfolios, driving sustained business growth and high-level operational performance
Strategic Growth: Identify and initiate partnership opportunities by leveraging marketing products and innovative programs to deliver mutual value for restaurants and Uber Eats
Relationship Management: Build long-term, high-trust relationships with partners, providing exceptional service and resolving complex issues with speed and efficiency
Local Strategy & Insights: Act as a regional subject matter expert, translating on-the-ground market context into actionable strategies for the wider team
Cross-Functional Collaboration: Partner with local and global counterparts across diverse functions to align objectives and execute regional goals
Brand Ambassadorship: Represent the Uber Eats mission, brand, and product suite as a lead advocate in the local marketplace

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

As the Head of Strategic & Enterprise Accounts, you will lead, develop, and scal...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years of experience in sales, account management, or commercial leadership roles
Fluency in Mandarin and English
Experience leading high-performing account management teams in a fast-paced environment
Strong track record of driving revenue growth, customer retention, and solution-based selling
Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)
Strong analytical and data-driven approach to decision-making
Experience working in complex, matrixed, and cross-functional global organizations

Job Responsibility

Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
Foster a culture of performance, accountability, and professional development
Set clear goals, provide ongoing feedback, and build succession pipelines
Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
Ensure sales forecasting, pipeline management, and account planning are effectively executed
Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
Expand Uber’s footprint in key segments by building strong relationships with major accounts
Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach

Fulltime

Manager, Account Management

The Canada team is looking for a Manager, Account Management, where we have one ...

Location

Canada , Toronto

Salary:

141429.00 - 157142.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum 5+ years of experience within Account Management or Sales
Previous Management/Team Lead Experience for at least 1 year, or a track record of high performance and a readiness to step into leadership
Previous experience on Client Facing Roles or leading teams with client facing roles
Previous Stakeholder Management Experience in a matrixed organization
Bachelor's degree

Job Responsibility

Lead a team of Account Managers responsible for driving merchant revenue and value on Uber Eats through deepening our partnerships, leveraging Uber Eats tools such as marketing and product adoption, as well as new and innovative initiatives
Guide and coach your team in the following areas: Book of Business (BoB) Management, Upselling marketing portfolio, Increase Membership Penetration, Client Facing Time & Deliverables (Business Reviews)
Work cross-functionally with our Sales, Product, Operations & Analytics teams to improve the Restaurant partner’s experience and achieve revenue targets
Localizing Strategy – Work with the leadership team across the Eats org to devise and execute the overall strategy for retaining and growing our SMB restaurant partner base
Drive selection - Build the best marketplace for consumers in your cities based on merchant selection

What we offer

You may be offered an equity award & other types of comp
You will also be eligible for various benefits

Fulltime

Head of SMB Account Management

Restaurant Partners are the backbone of Uber Eats, allowing us to create outstan...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German is required and based in Berlin
An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders
Substantial experience in a fast-paced B2B environment, ideally with a focus on SMB and a significant digital component
Strong project management skills with a demonstrated ability to design and implement scalable processes that drive efficiency and growth
Advanced analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
A true ownership mentality, with a passion for building from the ground up and a relentless drive to achieve shared goals
World-class interpersonal skills, with a natural ability to build rapport, foster collaboration, and influence stakeholders at all levels.

Job Responsibility

Lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent
Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats
Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience
Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets.

Account Manager, Uber Eats

Uber

Location:
Ecuador , Quito

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

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