Account Manager, Uber Eats Job at Uber (Leeds)

Account Manager, Uber Eats

The Account Manager role is a great opportunity to demonstrate your relationship...

Location

Ecuador , Quito

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Proven Expertise: 2+ years of experience in account management or a commercial function, preferably within the tech, restaurant, or delivery industries
Customer-Facing Excellence: Strong track record in leading complex, long-term partnerships and delivering on ambitious revenue targets
Data-Driven Decision Maker: Demonstrated ability to make informed, data-led decisions that drive business performance
Executive Communication & Presence: Exceptional verbal and written communication skills with a strong executive presence
Strategic Project Management: Expertise in developing and executing detailed business plans
Results-Oriented and Self-Sufficient: Highly autonomous and results-driven
Language Proficiency: Fluent in Spanish and Business English

Job Responsibility

Lead High-Impact Account Management: Take full ownership of a select portfolio of top-tier restaurant partners across global markets
Strategic Relationship Development: Build and sustain long-term relationships with key decision-makers within partner organizations
Revenue Growth and Performance: Take accountability for achieving and exceeding revenue and retention targets
Voice of the Customer: Serve as the advocate for our restaurant partners within Uber Eats
Drive Business Reviews and Performance Reporting: Lead monthly and quarterly business reviews with key partners
Thought Leadership and Strategy: Be a key strategic partner to senior leadership both internally and with restaurant partners

Account Manager, Uber Eats - Lisbon

We’re looking for a highly motivated, relationship-driven SMB Account Manager to...

Location

Portugal , Lisbon

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 2-3 years of experience in a B2B, client-facing role (e.g. Account Management, Sales, Customer Success, or senior retail/foodservice leadership)
Demonstrated ability to drive commercial success across the full sales lifecycle—from identifying opportunities to retaining and expanding accounts
Proven track record of building strong client relationships and delivering measurable impact
Strategic thinker with strong analytical and problem-solving skills
you love diving into data to uncover insights
Excellent communication and interpersonal skills with a knack for navigating complex conversations and aligning stakeholders
Self-starter mindset with the ability to thrive in a fast-paced, high-growth environment
Comfortable with CRM tools (Salesforce preferred) and Google Workspace
Native Portuguese and fluent in english

Job Responsibility

Incredible empathy: You will be an advocate for Uber's users and passionate about the community experience
Organisational skills: You’ll handle many complex and urgent issues at once to efficiently resolve a large number of problems and inquiries
Hustle: You’ll take ownership of Uber Eats growth and delight our restaurant partners
Travel: You’ll be flexible to travel across the country to meet your restaurant accounts

Senior Account Manager, Uber Eats (French & English speaker)

As an Account Manager for our French-speaking region (Wallonia & Brussels), you ...

Location

Belgium , Brussels

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in client-facing account management or a relevant commercial role
Fluency in French and professional proficiency in English
Experience in framing value propositions and demonstrating the give/get in partnerships
Strong interpersonal skills with a proven ability to probe for objections and gain commitment
Proven ability to multitask and prioritize your daily tasks based on quantified business impact
A hustle mindset with the willingness to get in the weeds to hit quarterly revenue and adoption targets

Job Responsibility

Build and grow long-term partnerships by understanding what matters most to your restaurant partners
Navigate internal complexity and collaborate across operations, marketing, and product teams to unblock challenges and deliver solutions for your portfolio
Lead tough commercial negotiations and contract renewals with confidence
Use data to identify growth gaps, building convincing pitches that help partners leverage the full suite of Uber products
Manage your portfolio with discipline and urgency
Adapt your approach based on market trends and imperfect information
Track the details and follow through on promises

What we offer

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits

Fulltime

Senior Enterprise Account Manager, Uber Eats Japan

This role manages a portfolio of Strategic brands within Uber Eats Japan. Your d...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Proven experience in managing complex stakeholder environments, with the ability to influence and align diverse internal and external partners toward shared goals
Strong negotiation and deal-making skills, with demonstrated success in driving mutually beneficial commercial outcomes in a fast-paced, ambiguous environment
Excellent planning and organizational skills, with the ability to balance long-term strategic thinking and day-to-day executional excellence
Solid commercial acumen, including the ability to understand P&L drivers, evaluate trade-offs, and make data-informed decisions to drive growth
Strong communication in both English and Japanese
Experience in stakeholder management across complex, matrixed organizations
Data-driven approach to decision-making and performance management
Fluency in both Japanese and English (business level or above)
Experience in account management, client services, or a related commercial function
Self-starter and growth mindset: a proactive approach to identifying growth opportunities and expanding the Uber Eats footprint within a partner's business

Job Responsibility

Manage a portfolio of 2-3 key accounts, serving as a trusted consultant and the primary point of contact for Uber Eats
Take full end-to-end ownership of growth KPIs, collaborating with cross-functional teams to maximize partner performance
Build and execute a strategy by brand level to drive outsized growth for both the brand and Uber
Work with cross-functional stakeholders to negotiate strong outcomes for your brands to support growth
Collaborate with global brand owners to understand best practice and execute for Japan
Build an external network within your brands from working level to C-level to influence outcomes and strategy

Fulltime

Senior Account Manager, Uber Eats, Poland

Sales at Uber means navigating ambiguity, earning trust fast, and solving proble...

Location

Poland , Warsaw

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years of professional experience in account management, sales, or similar partner-facing functions
Native/Business fluency in Polish and English
Proficiency in Excel or Google Sheets, with the ability to use data to inform business judgment
Proven experience managing high-value accounts and meeting or exceeding business targets/quotas

Job Responsibility

Build and scale long-term partnerships with Poland’s top SMB merchants, moving beyond transactional support to become a trusted advisor for their business
Navigate ambiguity and internal complexity to unlock value for both our partners and Uber, ensuring they thrive on our platform
Identify and execute growth opportunities by upselling marketing solutions (Ads, promotions) that align with the specific needs of your restaurant partners
Own your portfolio end-to-end, monitoring merchant KPIs and conducting business reviews to provide data-driven recommendations that prevent churn
Collaborate across disciplines—including Operations, Marketing, and Product—to resolve blockers and shape the merchant experience at scale
Lead through tension, managing difficult conversations with partners and negotiating outcomes that create mutual value
Drive with urgency and discipline, managing your pipeline and portfolio with a constant focus on measurable impact and excellence

What we offer

bonuses
equity
other compensation
range of benefits
wellness support
fertility support
monthly Uber credits

Fulltime

Commercial Account Manager, Uber Eats

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Portsmouth

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals
Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points
Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts
Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments
Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs

Job Responsibility

Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability
Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment
Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements
Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale
Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives
Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers
Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs
Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements
Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners

Fulltime

Account Manager, Sales Uber Eats SMB

The Account Manager role is an exciting opportunity to showcase your relationshi...

Location

United States , Chicago

Salary:

62500.00 - 69500.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience in sales, account management, operations, or a related field

Job Responsibility

Act as an ambassador of Uber Eats' mission, brand, and product
Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
Provide hands-on vendor management and training on new merchant features and products
Identifying new sales opportunities through product adoption and location expansion and upselling merchants on marketing products (ads, promotions, etc)
Track merchant KPIs and OKRs to understand their success, issues, or opportunities and conduct regular business reviews
KPI & OKR centric methodology: Generate team consciousness about the need of results measured by important metrics
Build processes and standardize best-practices within merchant success and your territory
Identify key risks for our partnerships and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
Partner with our Operations and Seller teams to manage relationships, resolve issues and answer merchant questions

What we offer

equity award & other types of comp
various benefits

Fulltime

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

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Account Manager, Uber Eats

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