Account Manager, Uber Eats Job at Uber (Leeds)

Account Manager Restaurantes

Our team partners with some of the world’s most strategic brands to unlock growt...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Account Management: Ability to build strong, long-term relationships with key partners, aligning commercial and operational goals
Cross-functional Collaboration: Effective coordination with marketing, operations, finance, and product teams to design and execute business plans
Data Analysis & Insights: Ability to interpret business and operational data and turn it into strategic decisions and growth opportunities
Communication & Influence: Clear communicator across levels and teams, adapting tone and style to the audience
Problem Solving & Commercial Thinking: Structured approach to complex challenges, with a strong focus on business impact and operational feasibility
Disciplined Execution: Organized and goal-oriented when tracking and executing commercial plans and joint initiatives

Job Responsibility

Responsible for the commercial relationship with Top Partners en Uber Eats. Partner relationship management and satisfaction
Alignment of Uber Eats strategy execution with partners: be the champion in aligning the strategy and speech towards partners, according to UE strategic needs
ensure we are building a sustainable relationship both for them but also for Uber Eats
Be a trusted advisor, providing insights, consumer and industry trends, and best practices
Analyze the key metrics of our partners’ business to understand the drivers of growth and expansion
Creating and developing an account plan in collaboration with the business partner and with the Sr Account manager, ensuring plans for the achievement of objectives
Act as an ambassador of Uber Eats mission, brand, and product and being a problem solver for partners and team

Fulltime

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...

Location

United States , Los Angeles; San Francisco

Salary:

157000.00 - 193000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners

Job Responsibility

Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
ensure team execution is grounded in clear ROI and measurable outcomes
Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

New

Account Manager (Bilingual Mandarin/English) Uber Eats, SMB

The Account Manager role is an exciting opportunity to showcase your relationshi...

Location

Canada , Toronto

Salary:

61500.00 - 68500.00 CAD / Year

Uber

Expiration Date

Until further notice

Requirements

Must be fluent in Mandarin and English language (both speaking and writing)
Minimum 3+ years of experience in sales, account management, operations, or a related field

Job Responsibility

Act as an ambassador of Uber Eats' mission, brand, and product
Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
Provide hands-on vendor management and training on new merchant features and products
Identifying new sales opportunities through product adoption and location expansion and upselling merchants on marketing products (ads, promotions, etc)
Track merchant KPIs and OKRs to understand their success, issues, or opportunities and conduct regular business reviews
KPI & OKR centric methodology: Generate team consciousness about the need of results measured by important metrics
Build processes and standardize best-practices within merchant success and your territory
Identify key risks for our partnerships and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
Partner with our Operations and Seller teams to manage relationships, resolve issues and answer merchant questions

What we offer

equity award
various benefits

Fulltime

Account Manager (SMB), Uber Eats

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Austria , Vienna

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German and English
2+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar
A Bachelor's Degree or equivalent experience
Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Drive business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Fulltime

Account Manager

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Leeds

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 2+ years of professional experience in Account Management or Partnership Management, with a documented track record of consistently hitting or exceeding quota targets
A data-driven approach to decision-making with proficiency in Google Suite, Salesforce, and Excel
A highly autonomous self-starter with a "business owner" mentality
Outstanding organizational and interpersonal skills with proven experience managing and influencing cross-functional stakeholders, including Legal, Marketing, and Operations teams

Job Responsibility

Portfolio Ownership: Take full accountability for restaurant portfolios, driving sustained business growth and high-level operational performance
Strategic Growth: Identify and initiate partnership opportunities by leveraging marketing products and innovative programs to deliver mutual value for restaurants and Uber Eats
Relationship Management: Build long-term, high-trust relationships with partners, providing exceptional service and resolving complex issues with speed and efficiency
Local Strategy & Insights: Act as a regional subject matter expert, translating on-the-ground market context into actionable strategies for the wider team
Cross-Functional Collaboration: Partner with local and global counterparts across diverse functions to align objectives and execute regional goals
Brand Ambassadorship: Represent the Uber Eats mission, brand, and product suite as a lead advocate in the local marketplace

Head of Strategic & Enterprise Accounts, Uber Eats Taiwan

As the Head of Strategic & Enterprise Accounts, you will lead, develop, and scal...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years of experience in sales, account management, or commercial leadership roles
Fluency in Mandarin and English
Experience leading high-performing account management teams in a fast-paced environment
Strong track record of driving revenue growth, customer retention, and solution-based selling
Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level)
Strong analytical and data-driven approach to decision-making
Experience working in complex, matrixed, and cross-functional global organizations

Job Responsibility

Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption
Foster a culture of performance, accountability, and professional development
Set clear goals, provide ongoing feedback, and build succession pipelines
Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives
Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets
Ensure sales forecasting, pipeline management, and account planning are effectively executed
Monitor market trends, customer needs, and the competitive landscape, adjusting strategies accordingly
Expand Uber’s footprint in key segments by building strong relationships with major accounts
Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact
Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach

Fulltime

Account Partner (Bilingual), Eats SMB

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Canada , Toronto

Salary:

73571.00 - 77143.00 CAD / Year ▼

Uber

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
Must be fluent in Mandarin/Cantonese (both speaking and writing)

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Identifying new sales opportunities through product adoption and location expansion
Identify opportunities and recognize additional revenue potential
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

What we offer

eligible for various benefits
details at https://www.uber.com/careers/benefits

Fulltime