This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Are you a relationship-driven professional with a knack for turning partnerships into growth? A leading force in the Australian transport and logistics sector is looking for a proactive Account Manager to join their team. This role is perfect for someone who thrives on maintaining high-level client satisfaction while identifying strategic opportunities to expand business footprints. As an Account Manager, your primary mission is the dual-engine of retention and growth. You will act as the vital link between the business and its key clients, ensuring that service levels aren't just met, but exceeded. You'll spend about 50% of your time focused on deepening existing relationships and securing revenue, while 30% is dedicated to identifying new opportunities and implementing strategic pricing within your portfolio. You will report directly to the Sales and Customer Care Manager within a supportive "Customer" business group. This is a pivotal role where your ability to solve problems and grow accounts directly impacts the company’s future planning
Job Responsibility:
Relationship Management: Maintain a regular face-to-face meeting schedule with all stakeholders and respond to escalated matters within a 24-hour window
Strategic Growth: Identify and attain potential new business opportunities from your existing customer base and participate in national selling campaigns
Operational Excellence: Liaise with internal staff and contractors to resolve customer issues quickly and ensure new business is integrated seamlessly into company systems
Market Intelligence: Stay ahead of the curve by conducting competitor analysis and maintaining a deep understanding of the full suite of logistics products and services
Administrative Integrity: Manage CRM data, complete sales reporting, and ensure all client contracts remain current
Requirements:
Proven Track Record: Experience in managing key accounts with a focus on revenue retention and margin growth
Agility: The ability to communicate key information effectively across different departments
Safety Mindset: A commitment to Health and Safety, ensuring all operations align with company policy and hazard identification standards
Results-Oriented: A drive to meet specific KPIs, including meeting objectives and TRIFR safety measures